Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

AINSLEY ROBINSON

Seniaor Sales Associate
Norfolk,VA

Summary

Dynamic sales professional with a proven track record at Dominion Enterprises - Homes.com, Excelling in product sales and customer service. Consistently exceeded sales targets through effective needs assessment and upselling techniques, enhancing client relationships and driving revenue growth. Recognized for problem-solving abilities and a commitment to delivering exceptional customer experiences.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

9
9
years of professional experience

Work History

Sales Associate

Dominion Enterprises - Homes.com
Norfolk, VA
06.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales Agent

Dominion Enterprises - Homes.com
Norfolk, VA
01.2017 - Current
  • Assisted call-in customers with questions and orders.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.

Education

Bachelor of Science - Business And Managerial Economics

Valdosta State University
Valdosta, GA
10-2015

Skills

Product sales

Customer service

Sales development

Customer needs assessment

Teamwork and collaboration

Listening skills

Upselling

Time management

Payment processing

Multi-tasking strength

Order processing

Problem-solving

Accomplishments

  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Resolved product issue through consumer testing.

Timeline

Sales Associate

Dominion Enterprises - Homes.com
06.2024 - Current

Sales Agent

Dominion Enterprises - Homes.com
01.2017 - Current

Bachelor of Science - Business And Managerial Economics

Valdosta State University

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AINSLEY ROBINSONSeniaor Sales Associate