Aja-Aza Hinson
Virginia Beach
Summary
Detail-oriented individual with a solid background in customer service and inventory management. Proficient in conflict resolution and team collaboration, committed to enhancing operational efficiency and ensuring compliance with protocols.
Overview
6
6
years of professional experience
Work History
Military Police Officer
U.S. Navy Active Duty
Norfolk, VA
05.2022 - Current
- Conducted thorough investigations of incidents, ensuring compliance with legal standards.
- Enforced military regulations and maintained order during operations and exercises.
- Developed and implemented training programs for new personnel on security protocols.
- Collaborated with local law enforcement to enhance community safety initiatives.
- Monitored access control systems to secure sensitive areas and facilities effectively.
Mobile Phone Expert
Metro by T-Mobile
Cocoa, FL
10.2021 - 04.2022
- Provided expert advice on mobile device features and functionality to customers.
- Educated clients on device usage, plans, and promotions to enhance customer satisfaction.
- Assisted customers in troubleshooting technical issues with devices and services.
- Maintained up-to-date knowledge of industry trends and new product launches.
Clothing Sales Associate
Walmart
Cocoa, FL
07.2021 - 09.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and promptly.
- Maintained organized merchandise displays to promote sales and improve store aesthetic.
- Collaborated with team members to restock inventory and ensure product availability.
- Greeted customers, identified needs and provided product advice.
Car Wash Attendant
Mister Car Wash
Viera, FL
04.2021 - 07.2021
- Operated car wash equipment to ensure efficient vehicle cleaning processes.
- Assisted customers with service offerings and provided guidance on detailing options.
- Maintained cleanliness and organization of work areas to enhance operational efficiency.
- Collaborated with team members to achieve daily service goals and improve workflow consistency.
- Cleaned and polished vehicle interiors and exteriors to high standards.
Sales Associate
TJ Maxx, TJX Companies
Viera, FL
01.2021 - 04.2021
- Operated cash register, processed transactions, and handled customer inquiries efficiently.
- Assisted customers in locating merchandise and provided product information.
- Collaborated with team members to achieve sales goals and maintain store standards.
- Maintained organized display areas to enhance visual appeal and accessibility.
Cashier
Olive Tree Greek Grill
Viera, FL
11.2020 - 01.2021
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in inventory management by restocking merchandise as needed.
Education
No Degree - Health Sciences
Western Governors University
Salt Lake City, UTSkills
- Customer service
- Conflict resolution
- Inventory management
- Training in weapons
- Team collaboration
- Product knowledge
- Customer transaction processing
Timeline
Military Police Officer
U.S. Navy Active Duty
05.2022 - Current
Mobile Phone Expert
Metro by T-Mobile
10.2021 - 04.2022
Clothing Sales Associate
Walmart
07.2021 - 09.2021
Car Wash Attendant
Mister Car Wash
04.2021 - 07.2021
Sales Associate
TJ Maxx, TJX Companies
01.2021 - 04.2021
Cashier
Olive Tree Greek Grill
11.2020 - 01.2021
No Degree - Health Sciences
Western Governors University