Aja Hayward
Fredericksburg
Summary
Skilled in hemodialysis procedures and patient education, I significantly enhanced patient care at Fresenius Medical Center. Leveraging strong analytical skills and a commitment to infection control standards, I improved safety protocols, directly contributing to a 20% decrease in patient recovery times. My compassionate approach and meticulous attention to detail have consistently elevated patient and employer satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Dialysis Technician
Fresenius Medical Center
09.2018 - Current
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
Phlebotomist
Laboratory Corporation Of America
03.2007 - 07.2018
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Underwriting Assistant
Lancer Insurance Company
04.2004 - 03.2007
- Assisted in the negotiation of policy terms and conditions, demonstrating strong analytical skills and attention to detail.
- Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
- Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
- Prepared comprehensive reports on underwriting activities for management review, highlighting areas of success and opportunities for improvement.
Education
GED -
Nassau Community College
Garden City, NY07-2004
Skills
- Hemodialysis procedures
- Patient education
- Infection control standards
- Patient care
Certification
Certified Dialysis Technician (CCHT)
Timeline
Dialysis Technician
Fresenius Medical Center
09.2018 - Current
Phlebotomist
Laboratory Corporation Of America
03.2007 - 07.2018
Underwriting Assistant
Lancer Insurance Company
04.2004 - 03.2007
Certified Dialysis Technician (CCHT)
GED -
Nassau Community College
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