Akilah Britt
Suffolk
Summary
Dedicated Mental Health Technician with a proven ability to excel in fast-paced environments. Expertise in managing critical situations and delivering accurate information under pressure. Recognized for collaborative teamwork and adaptability to ever-changing circumstances, ensuring reliable communication and efficient operations.
Overview
8
8
years of professional experience
Work History
Mental Health Technician
Newport News Behavioral Health Center
06.2025 - Current
- Assisted in the development and implementation of individualized care plans for patients.
- Provided support during group therapy sessions, fostering a safe environment for open communication.
- Conducted safety checks and maintained cleanliness of patient areas to uphold therapeutic environments.
- Implemented coping strategies with patients, enhancing their ability to manage symptoms effectively.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Data Entry Specialist
Gruntworx
01.2025 - 04.2025
- Managed data entry processes to ensure high accuracy and efficiency.
- Developed and implemented data verification procedures for improved quality control.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
Corrections Officer
Indian Creek Correctional Center
07.2022 - 10.2024
- Remained alert for signs of disorder or tension to anticipate problems and implement proactive actions.
- Followed and promoted compliance with established security procedures.
- Upheld safety, security and discipline by enforcing facility rules and regulations.
- Safeguarded facility access, monitoring entrances and screening visitors.
- Detected and removed contraband with unscheduled cell inspections.
- Monitored inmate behavior to maintain safety and security within facility.
Personal Care Aide
Interim HealthCare
12.2020 - 01.2023
- Implemented restorative and supportive care by ambulating and positioning patients.
- Oversaw nutrition by preparing healthy meals and snacks and good hydration.
- Assisted with activities of daily living to develop long-term care plans.
- Supported clients' personal needs by helping with dressing, grooming and hygiene.
- Met clients' social and emotional needs with caring companionship.
- Delivered empathetic, compassionate and person-centered care to all patients.
File Maintenance Clerk
Kroger Stores
01.2020 - 12.2020
- Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products
- Assist with and train other store associates on preparing store signage and ensuring accuracy
- Assist with new and ongoing special programs and promotions
- Check ad signing for proper pricing
- Submit all pricing audit reports
- Responsible for total store price accuracy
- Implement accurate and timely price changes for new and existing items using the pricing software
Outside Machinist
Newport News Shipbuilding
05.2018 - 09.2019
- Machined tools, jigs and fixtures based on exact order specifications.
- Completed skilled turning, facing, knurling and thread-chasing operations.
- Calculated dimensions and tolerances with measuring instruments.
- Observed drilling, grooving and cutting and corrected problems.
- Calculated dimensions and tolerances using micrometers and vernier calipers.
Cashier
Walmart
07.2017 - 04.2018
- Engaged customers in pleasant conversation while completing cash register transactions.
- Kept clean, organized and well-stocked checkout areas.
- Bagged, boxed or wrapped products for customers.
- Balanced cash drawer at beginning and end of each shift.
- Gave customers full attention and attended to their needs.
- Worked with supervisory team to meet customer needs.
- Provided information to customers on products or services.
Education
Bachelor of Science - Criminal Justice
Regent University
Virginia Beach, VA05-2026
Associate of Applied Science - Criminal Justice
Tidewater Community College
Virginia Beach, VA12.2023
High school diploma - General Studies
Lakeland High School
Suffolk, VA06.2014
Skills
- Certified in first aid
- Crisis management
- Conflict resolution strategies
- Behavioral analysis
- Effective listening skills
- Problem-solving skills
- Efficient data input
Timeline
Mental Health Technician
Newport News Behavioral Health Center
06.2025 - Current
Data Entry Specialist
Gruntworx
01.2025 - 04.2025
Corrections Officer
Indian Creek Correctional Center
07.2022 - 10.2024
Personal Care Aide
Interim HealthCare
12.2020 - 01.2023
File Maintenance Clerk
Kroger Stores
01.2020 - 12.2020
Outside Machinist
Newport News Shipbuilding
05.2018 - 09.2019
Cashier
Walmart
07.2017 - 04.2018
High school diploma - General Studies
Lakeland High School
Bachelor of Science - Criminal Justice
Regent University
Associate of Applied Science - Criminal Justice
Tidewater Community College
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