Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alan Alba Rivero

MANASSAS

Overview

3
3
years of professional experience

Work History

Food & Beverage Expert

Target
11.2022 - Current


  • Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.
  • Contributed to the development of special promotions or limited-time offers that appealed to customers'' tastes.
  • Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
  • Identified inefficiencies leading to improved productivity.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Crew Member

McDonald's
03.2021 - 05.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

High School Diploma -

Osbourn High School
Manassas, VA

Business Management

Northern Virginia Community College
10950 Campus Dr, Manassas, VA 20109

Skills

  • Inventory Management
  • Product Knowledge
  • Time Management Skills
  • Critical Thinking
  • Guest Communication
  • Team Management
  • Goals and Performance
  • Food Sales and Promotion
  • Customer Complaint Resolution
  • Stocking and Replenishing

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Food & Beverage Expert

Target
11.2022 - Current

Crew Member

McDonald's
03.2021 - 05.2022

High School Diploma -

Osbourn High School

Business Management

Northern Virginia Community College

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Alan Alba Rivero