Alan Samuels
Glen Allen
Summary
Adaptive Application Analyst with 5 1/2 years experience in healthcare supporting lab and IT, and 5 years of teaching experience seeking a role in Lab IT leadership. Led laboratory departments to increase efficiency and client satisfaction. Currently working with multidisciplinary teams supporting lab application implementations and operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Application Analyst II, Laboratory Applications
Nordic Global
Remote, VA
09.2024 - Current
- Collaborated and provided leadership with cross-functional teams on various projects including: Windows 11 upgrade, Hampton Roads & Richmond Roche Implementations, LIS Transformation Project, Ashland ED Project.
- Quickly developed skills and providing daily support/training for other analysts in LIS applications including: Sunquest, CoPath, Printers, Data Innovations, Navify, Beaker.
- Provided technical support and troubleshooting for application-related issues by working on end user Requests, Incidents, post-project follow-up, daily operational tasks, and training/supporting fellow analysts.
- Established and maintained strong, working relationships with coworkers and client managers/directors through projects.
Laboratory Supervisor Processing
Bon Secours St. Mary's Hospital
Richmond, VA
03.2023 - 09.2024
- Work with Sunquest, Atlas, EPIC IT for improvements including troubleshooting.
- Coordinate with billing staff on workqueue errors by educating staff on workflow improvements for workload codes, registration methods, insurance entry requirements.
- Perform hiring and regular check-ins with staff to develop work priorities, receive feedback and promote employee wellness, administer disciplinary actions when needed.
- Improve turn around times for outreach from averaging 40 hours to 20 hours with adjustments to staffing, shifts, clear workflows, reeducation for staff.
- Collaborate with outreach management to ensure lab workflows align between multiple teams (clinical staff, phlebotomists, couriers, processors, Client Services, lab personnel) reducing overall error rate in lab.
- Reorganize department supply spaces and drafting new procedures to reflect current methods.
Lead Medical Laboratory Scientist
Bon Secours St. Mary's Hospital
Richmond, VA
01.2022 - 03.2023
- Promoted teamwork atmosphere and manage staff benches.
- Educated coworkers and provide training for new staff.
- Assisted with new test validations, reagent calibrations, new instrument validations (Abbott COVID only, Roche Liat, Heparin, TEG 6S, VerifyNow, Nephrocheck).
- Implement new workflows in the lab including new lot calibration schedules, freezing controls to save material, maintenance schedules, reorganizing workstation software, reorganizing lab supplies.
Medical Laboratory Scientist
Bon Secours St. Mary's Hospital
Richmond, VA
08.2020 - 12.2021
- Performed testing and training in hematology and chemistry automation departments.
Middle/High Science & Math Teacher
Elijah House Academy
Richmond, VA
07.2015 - 06.2019
- Created new curriculum and classroom management models for student engagement.
- Developed lab space by researching, proposing and purchasing equipment for hands-on learning.
Middle School Science Teacher
Brookland Middle School
Henrico, VA
08.2014 - 07.2015
- Communicated with parents and administration on student progress.
- Created noval weekly lesson plans using hands-on, inquiry, cooperative learning techniques.
- Participated in activities including social committee, tutoring and community service club.
- Integrated technology: Google Classroom, PowerSchool, ActivInspire, Socrative.
Biopsychology Laboratory Intern
Virginia Commonwealth University
Richmond, VA
01.2012 - 05.2012
- Conducted drug discrimination studies with mice and rats using various anti-psychotic drugs.
- Inputted data for drug studies and presented graphs/information on lab work.
Education
Post-Bachelor's - Medical Laboratory Science
Sentara RMH School of Medical Laboratory Science
12.2020
Master's - Secondary Education and Teaching
Virginia Commonwealth University
12.2014
Bachelor's - Biology and Psychology
Virginia Commonwealth University
12.2012
Skills
- Administration
- Conflict Resolution
- Collaboration
- Project Management
- Adaptability
- Delegation
- Teaching
- Critical Thinking
- Customer Support
- Application Integration
Websites
Accomplishments
Beaker Certification, Clinical Pathology (February 2025)
MLS Certification, ASCP (July 2020)
Data Courier Admin, Nordic Global (October 2025)
Cybersecurity Ambassador BSMH (June 2024-December 2024)
Certification
- Beaker Certification, Clinical Pathology (February 2025)
- MLS Certification, ASCP (July 2020)
- Data Courier Admin, Nordic Global (October 2025)
- Cybersecurity Ambassador (June 2024-December 2024)
Timeline
Application Analyst II, Laboratory Applications
Nordic Global
09.2024 - Current
Laboratory Supervisor Processing
Bon Secours St. Mary's Hospital
03.2023 - 09.2024
Lead Medical Laboratory Scientist
Bon Secours St. Mary's Hospital
01.2022 - 03.2023
Medical Laboratory Scientist
Bon Secours St. Mary's Hospital
08.2020 - 12.2021
Middle/High Science & Math Teacher
Elijah House Academy
07.2015 - 06.2019
Middle School Science Teacher
Brookland Middle School
08.2014 - 07.2015
Biopsychology Laboratory Intern
Virginia Commonwealth University
01.2012 - 05.2012
Master's - Secondary Education and Teaching
Virginia Commonwealth University
Bachelor's - Biology and Psychology
Virginia Commonwealth University
Post-Bachelor's - Medical Laboratory Science
Sentara RMH School of Medical Laboratory Science