Alan Solorsano
Fairfax
Summary
Dynamic manager skilled in supervision, team training, and customer service. Proven ability to enhance operational efficiency and resolve customer complaints effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Senor Tequilas Mexican Restaurant
Fairfax
08.2025 - Current
- Supervised daily restaurant operations ensuring efficient service delivery.
- Trained staff on customer service standards and food safety protocols.
- Managed inventory levels and coordinated supply orders with vendors.
- Developed weekly staff schedules to optimize coverage during peak hours.
- Resolved customer complaints and ensured satisfactory dining experiences.
- Conducted regular staff meetings to communicate updates and expectations.
- Coached, mentored and trained team members in order to improve their job performance.
Manager's Assistant
Senor Tequilas Mexican Restaurant
Fairfax
05.2025 - 08.2025
- Assisted management with daily operations and team coordination.
- Organized staff schedules and maintained employee records efficiently.
- Communicated customer feedback to improve service quality and satisfaction.
- Facilitated training sessions for new staff on restaurant policies and procedures.
Server
Senor Tequilas Mexican Restaurant
Fairfax
11.2023 - 05.2025
- Provided attentive service to guests in a fast-paced dining environment.
- Assisted in menu recommendations and explained daily specials to customers.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness of dining area and ensured proper table settings.
- Processed customer orders accurately using point-of-sale system.
- Handled payments and managed cash register with precision and care.
Skills
- Customer service
- Point-of-sale systems
- Food safety protocols
- Menu knowledge
- Inventory management
- Team coordination
Languages
English
Limited
Spanish
Native/ Bilingual
Certification
ABC Managers Alcohol Responsibility Training
References
References available upon request.
Timeline
Manager
Senor Tequilas Mexican Restaurant
08.2025 - Current
Manager's Assistant
Senor Tequilas Mexican Restaurant
05.2025 - 08.2025
Server
Senor Tequilas Mexican Restaurant
11.2023 - 05.2025