ALANNAH COOPER
Henrico
Summary
Accomplished Compassionate caregiver with 12 years of experience in personal care and support services across diverse settings. Proven expertise in assisting clients with daily living activities, administering medications, and fostering mental well-being. Demonstrated leadership in developing individualized care plans and implementing wellness initiatives that increased client engagement by 20%. Committed to enhancing the quality of life for individuals through attentive and empathetic care.
Overview
16
16
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Process Server/Independent Contractor
ABC Legal
Richmond
03.2022 - Current
- Comply with all applicable laws and regulations
- Maintain detailed records of all service attempts
- Utilize skip tracing techniques to locate individuals.
- File affidavits of service with the court
- Utilize skip tracing techniques to locate individuals
- Serve legal documents such as summons, complaints, subpoenas.
PCA/Caregiver
Self Employed/Private duty
Henrico
03.2022 - 08.2025
- Help clients with mobility issues to ensure they are comfortable while receiving their meal.
- Provide companionship through conversations, games, and recreational activities to promote mental well-being.
- Assist patients with daily personal care, including bathing, dressing, and grooming to ensure comfort and dignity (ADL'S).
- Administer medications as prescribed, ensuring compliance and safety.
- Provided essential nursing support, including changing bandages and administering topical treatments.
- Maintain clear communication with family members and healthcare providers regarding client status and care plans.
Jail Officer
Riverside Regional Jail
Prince George
02.2020 - 02.2022
- Supervise the daily activities of 600+ inmates by restraining attempts of violence, enforcing security procedures, conducting daily safety audits, and reporting any alarming occurrences.
- Inspect conditions of gates, grills, and window bars of over 300 cells and perform periodic patrols of work areas to ensure the integrity of the institution and prevent assaults on staff or other prisoners.
- Instruct detainees to keep common areas clean and supervise the distribution of clothing and personal items.
- Reduced injuries among prisoners by 18% by monitoring inmates' daily activities, keeping daily logs of their behavior, and performing regular head counts at the start and end of each day.
- Performed periodic patrols of common areas and exercise rooms, ensured all inmates maintained clean housing units at all times, and responded promptly to emergencies occurring both inside and outside the buildings.
DSP (Direct Support Professional)/ Caregiver
Hopetree Family Services
Richmond
03.2018 - 06.2020
- Provided direct support and supervision to participants in home, community, and work settings, modeling appropriate behavioral and functional life skills to encourage greater independence.
- Built positive relationships with participants, caregivers, employers, community partners, and case managers, facilitating communication, providing information, and advocating for participant needs.
- Implemented best practices when assisting and supervising self-help needs, including eating, personal hygiene, grooming, and dressing.
- Support to individual with spinal cord injury, administering medications and therapies in accordance with patient care plan. Documented and reported actions and observations for clinical providers.
- Assisted with ADL, including bathing, dressing, grooming, and personal hygiene.
PCA/Caregiver
Nova Home Healthcare
Fairfax
08.2015 - 02.2018
- Assisted in daily living activities for 10 clients, achieving a 95% satisfaction rate by providing compassionate and attentive care.
- Introduced a weekly wellness check-in system, increasing client engagement and early detection of potential health issues by 20%.
- Collaborated with healthcare professionals to develop individualized care plans, enhancing client outcomes and fostering a holistic approach to care.
Dietary Aide/Cook
Manor Care
Fair Oaks
06.2011 - 05.2014
- Prepared and served meals to 70+ residents in an assisted living facility with compassion, empathy, and understanding.
- Conducted cleaning and sanitation tasks to ensure compliance with health and safety standards across the dining room and kitchen.
- Collaborated with nutritionists and foodservice teams to deliver a dining experience catered to the individual needs of residents.
Compassionate Personal Care Assistant (PCA)
Five Star Home Health Care
Chantilly
04.2013 - 05.2013
- Certified in CPR and First-Aide
- Observed and reported patient's status. Assisted with adequate nutrition and fluid intake.
- Planned, prepared, and served meal according to prescribed diets.
- Cleaned and organized patient's living quarters. Assisted with transporting patient in and out of wheelchair and adaptive equipment.
Dietary Aide/Cook
Manor Care Skilled Nursing
Stratford
06.2009 - 06.2011
- Plan menus for the preparation and delivery of meals to 125+ patients per day, field special requests from residents, analyze nutritional goals and dietary restrictions.
- Maintain food inventory valued at $25K per month, order ingredients and equipment, and ensure compliance with food safety and storage protocols.
- Ensure cleanliness and safety of the kitchen and dining room and perform inspections to meet state and federal standards.
- Communicate with patients and families to build long-term relationships and improve quality of life for residents.
Education
Computer Science -
Western Goveners University
RemotePca -
Five-star Home health Care
Fairfax, VAOverbrook Senior Highschool
Pine Hill, NjSkills
- Data entry
- Microsoft Word
- Microsoft Office
- Attention to detail
- Filing
- Organizational skills
- Serving
- Microsoft Outlook
- Creating Documents
- Microsoft Excel
- Legal document serving
- Affidavit filing
- Time management
- Communication skills
- Detail orientation
- Legal document reviewing
- Court paper serving
- Court ordered summons delivery
- Legal research
Certification
- Medication management
- PCA
Timeline
Process Server/Independent Contractor
ABC Legal
03.2022 - Current
PCA/Caregiver
Self Employed/Private duty
03.2022 - 08.2025
Jail Officer
Riverside Regional Jail
02.2020 - 02.2022
DSP (Direct Support Professional)/ Caregiver
Hopetree Family Services
03.2018 - 06.2020
PCA/Caregiver
Nova Home Healthcare
08.2015 - 02.2018
Compassionate Personal Care Assistant (PCA)
Five Star Home Health Care
04.2013 - 05.2013
Dietary Aide/Cook
Manor Care
06.2011 - 05.2014
Dietary Aide/Cook
Manor Care Skilled Nursing
06.2009 - 06.2011
Computer Science -
Western Goveners University
Pca -
Five-star Home health Care
Overbrook Senior Highschool