Alannah Evans
Virginia Beach
Overview
6
6
years of professional experience
Work History
Aviation Structural Mechanic
United States Department of the Navy
08.2021 - Current
Cashier
Sweet Frog Premium Frozen Yogurt
01.2019 - 04.2021
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Calculate total payments received during a time period, and reconcile this with total sales
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
- Supervise others and provide on-the-job training
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Compute and record totals of transactions
- Greet customers entering establishments
- Process merchandise returns and exchanges
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Answer customers' questions, and provide information on procedures or policies
- Stock shelves, and mark prices on shelves and items
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Keep periodic balance sheets of amounts and numbers of transactions
- Sell tickets and other items to customers
Hostess
Outback Steakhouse
03.2020 - 12.2020
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Receive and record patrons' dining reservations
- Direct patrons to coatrooms and waiting areas such as lounges
- Answer telephone calls and respond to inquiries or transfer calls
- Hire, train, and supervise food and beverage service staff
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
- Provide guests with menus
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Plan parties or other special events and services
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Greet guests and seat them at tables or in waiting areas
Education
High School - General Studies
Dominion High
Sterling VA06.2021
Skills
- Tool control management
- Hand tool proficiency
- HAZMAT handling
- Aviation safety regulations
- Maintenance documentation
- Aircraft inspections
- Ground support equipment
- Aircraft structural repair
- Fastener identification
- Corrosion control techniques
- Sealant application
- Aircraft equipment installation
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Decision-making
- Detail-oriented
- Adaptability and flexibility
Timeline
Aviation Structural Mechanic
United States Department of the Navy
08.2021 - Current
Hostess
Outback Steakhouse
03.2020 - 12.2020
Cashier
Sweet Frog Premium Frozen Yogurt
01.2019 - 04.2021
High School - General Studies
Dominion High
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