Alaura Steely
Hampton
Summary
Experienced with patient care and rehabilitation techniques, contributing to effective therapy sessions. Utilizes therapeutic equipment and supports treatment plans to enhance patient recovery. Track record of maintaining accurate patient records and fostering collaborative clinical environment.
Overview
13
13
years of professional experience
Work History
Sales Associate
Food Lion
03.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Babysitting
Myself
01.2013 - 12.2025
- Coordinated special requests such as flowers, champagne, babysitting services.
- Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Physical Therapist Technician
Tidewater Orthopedics
12.2022 - 08.2023
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
- Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
- Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes.
- Promoted a culture of teamwork and accountability within the clinic, consistently meeting or exceeding performance expectations.
- Educated patients on injury prevention and home exercises to promote long-term health and wellness.
Staff Member
Chick-fil-a
05.2021 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Assisted with onboarding new staff members, providing orientation and support.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
Volunteer
La Petite Academy Inc.
01.2018 - 10.2019
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported children in developing social skills through interactive play.
- Maintained a clean and safe learning environment for all students.
- Coordinated with parents to address children's needs and concerns.
- Organized educational materials and resources for classroom use.
Education
Bachelor of Arts - Psychology
Christopher Newport University
Newport News, VA08-2025
Bachelor of Arts - Social Sciences
Thomas Nelson Community College
Hampton, VA05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Reliable and punctual
- Relationship building
- Problem-solving
- Multi-tasking strength
Timeline
Sales Associate
Food Lion
03.2025 - Current
Physical Therapist Technician
Tidewater Orthopedics
12.2022 - 08.2023
Staff Member
Chick-fil-a
05.2021 - 12.2022
Volunteer
La Petite Academy Inc.
01.2018 - 10.2019
Babysitting
Myself
01.2013 - 12.2025
Bachelor of Arts - Psychology
Christopher Newport University
Bachelor of Arts - Social Sciences
Thomas Nelson Community College