Alayna Grubbe
King George
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in a wide variety of positions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dick's Sporting Goods, Inc
04.2024 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Target
08.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Bookstore Associate
James Madison University Bookstore
01.2022 - 03.2022
- Enhanced customer satisfaction by offering personalized book recommendations and assisting with special orders.
- Contributed to higher sales through upselling promotional items and informing customers of current discounts or loyalty programs.
- Increased store organization by restocking shelves, creating visually appealing displays, and maintaining a clean, inviting atmosphere.
Education
Bachelor of Science - Health Sciences
James Madison University
Harrisonburg, VA12-2025
High School Diploma -
King George High School
King George, VA05-2021
Skills
- Microsoft Office Suite
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Reliable and punctual
- Goal oriented
- Relationship building
Timeline
Sales Associate
Dick's Sporting Goods, Inc
04.2024 - Current
Sales Associate
Target
08.2023 - 01.2024
Bookstore Associate
James Madison University Bookstore
01.2022 - 03.2022
Bachelor of Science - Health Sciences
James Madison University
High School Diploma -
King George High School
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