Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Albert Deel

Richmond

Summary

Licensed Optician and Optical Manager with 6+ years of experience in clinical and retail optical environments. Proven ability to lead high-performing teams, launch new store locations, and drive operational success. Passionate about cultivating inclusive, goal-oriented workplaces and delivering exceptional customer and patient experiences. Ready to take on full store leadership responsibilities with a focus on strategic growth and team development.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Licensed Optical Manager

Warby Parker
12.2024 - Current
  • Helped launch the Cary Court location, supporting store setup, team onboarding, and operational readiness
  • Trained and developed a high-performing optical team, fostering a culture of accountability and collaboration
  • Directed daily operations including scheduling, payroll, inventory, and system navigation
  • Partnered with regional leadership to implement best practices and ensure alignment with company standards
  • Assisted with cross-training initiatives across dispensing, insurance, and pretest coordination
  • Delivered contact lens insertion/removal classes and advanced troubleshooting support
  • Promoted employee engagement through team-building projects and recognition programs
  • Maintained compliance in insurance processing
  • Acted as clinical liaison between optometrists and optical staff to optimize patient handoffs

Licensed Optical Supervisor

Warby Parker
02.2022 - 12.2024
  • Supervised Short Pump store operations, ensuring a positive and productive environment
  • Managed scheduling, payroll approvals, and system navigation
  • Led training sessions and supported contact lens education
  • Collaborated with ODs and pretest systems to streamline patient flow
  • Dispensed eyewear and performed repairs with precision and care
  • Navigated insurance platforms including Eyemed, VSP, Medicare, Davis/Superior

Licensed Optician

Chesterfield Optometric Center
07.2019 - 02.2022
  • Delivered comprehensive optical services including lensometry and eyewear dispensing
  • Assisted patients with frame selection and fitting
  • Verified insurance coverage and processed claims
  • Supported optometrists with pretesting and patient handoffs

Stock Picker & Team Lead

Value City Furniture Warehouse
06.2015 - 05.2019
  • Unloaded and received furniture into the distribution center
  • Loaded trucks for shipment across East Coast retail stores
  • Led warehouse teams to meet daily logistics goals

Education

Associate in Science (AS) - Opticianry

J. Sargeant Reynolds Community College
Richmond, VA
12.2020

High School Diploma - undefined

Washington and Lee High School
Montross, VA
06.2011

Skills

  • Leadership & Development: Coaching, Engagement Strategy, Cross-training, Performance Feedback, Change Management, Team Developement
  • Operations Management: Scheduling, Payroll, Inventory, Workflow Optimization
  • Optical Expertise: Lensometry, Prescription Interpretation, Dispensing, Troubleshooting
  • Systems & Tools: Springfield, Gladly, Looker, DrChrono, Google Hub, Okta
  • Insurance Navigation: Eyemed, VSP, Medicare, Davis/Superior, UHC
  • Soft Skills: Adaptability, Problem-solving, Time Management, Communication

Certification

Licensed Optician – Virginia Board of Opticians License #1101004423 | Issued: 2021-06

Timeline

Licensed Optical Manager

Warby Parker
12.2024 - Current

Licensed Optical Supervisor

Warby Parker
02.2022 - 12.2024

Licensed Optician

Chesterfield Optometric Center
07.2019 - 02.2022

Stock Picker & Team Lead

Value City Furniture Warehouse
06.2015 - 05.2019

High School Diploma - undefined

Washington and Lee High School

Associate in Science (AS) - Opticianry

J. Sargeant Reynolds Community College

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Albert Deel