Albert Wiggins
Chester
Summary
Dynamic IWS Process Lead with a proven track record in team leadership and training development. Adept at analyzing process data to drive improvements and ensure adherence to quality standards. Committed to enhancing operational efficiency through effective training initiatives.
Overview
25
25
years of professional experience
Work History
IWS Process Lead
Phillip Morris USA
Richmond
01.2023 - Current
- Led teams in process improvement initiatives for manufacturing operations.
- Monitored production processes to ensure compliance with quality standards.
- Implemented standard operating procedures for production tasks.
- Developed standard operating procedures for new or improved processes that comply with regulatory requirements.
- Monitored performance of processes to ensure they are meeting the established standards and goals.
- Analyzed process data to identify areas for improvement and optimization.
- Trained staff on safety protocols and best operational practices.
- Facilitated problem-solving sessions to address operational challenges.
- Analyzed data from various sources such as customer feedback surveys, internal reports. to identify areas of improvement.
- Gave detailed day-by-day directions on production targets.
- Developed training materials for new employees in operational roles.
- Assisted in creating training materials for employees regarding new or revised processes.
- Oversaw the introduction of new processing equipment, including selection, procurement, and installation.
Tech 3 operator
Phillip Morris USA
Richmond
09.2001 - Current
- Trained new technicians on operational procedures and safety protocols to ensure compliance and operational readiness.
- Implemented daily safety checks to uphold workplace safety regulations.
- Collaborated with cross-functional teams to enhance operational processes and standards, improving overall workflow efficiency.
- Conducted quality control inspections to ensure product standards were met. and maintained high level of customer satisfaction.
- Operated machinery for tobacco product manufacturing processes.
- Operated machinery to support production processes efficiently.
Education
Machine Blue Print Reading
John Tyler Community College
Chester, VA01-1998
Unstanding PC Hardware
John Tyler Community College
Chester, VA01-1996
Skills
- Process improvement
- Quality control
- Operational procedures
- Operational excellence
- Safety compliance
- Data analysis
- Manufacturing processes
Accomplishments
- Team Excellence
- Wall of Fame
Timeline
IWS Process Lead
Phillip Morris USA
01.2023 - Current
Tech 3 operator
Phillip Morris USA
09.2001 - Current
Machine Blue Print Reading
John Tyler Community College
Unstanding PC Hardware
John Tyler Community College