Alea Stoner
Powhatan
Summary
Detail-oriented professional skilled in team supervision and problem-solving. Experienced in coordinating workflows, implementing inventory systems, and empowering team members to exceed customer service expectations.
Overview
4
4
years of professional experience
Work History
Guest Service Attendant
Flagstop
Powhatan, VA
05.2025 - Current
- Coordinated with team members to maintain cleanliness and organization of guest areas.
- Monitored inventory levels of supplies, facilitating timely restocking when necessary.
- Delivered exceptional customer service, addressing inquiries and resolving issues effectively.
- Maintained detailed records of guest preferences, enabling personalized experiences during repeat visits.
Team Leader
Food Lion
Powhatan, VA
03.2022 - 06.2024
- Supervised team operations to ensure efficient workflow and adherence to company standards.
- Trained new employees on proper stocking procedures and customer service protocols.
- Implemented inventory management system to optimize stock levels and reduce waste.
- Coordinated daily scheduling for staff to meet peak customer demand effectively.
- Resolved customer complaints promptly, ensuring high satisfaction levels among shoppers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Education
High School Diploma -
Powhatan High School
Powhatan, VASkills
- Patience and composure
- Team player mentality
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Documentation and reporting
- Performance improvement
Timeline
Guest Service Attendant
Flagstop
05.2025 - Current
Team Leader
Food Lion
03.2022 - 06.2024
High School Diploma -
Powhatan High School