Aleigha Stanton
Ashland
Summary
Detail-oriented and results-driven professional with extensive experience in fulfillment analysis, domestic procurement, inventory management, and claims processing. Adept at streamlining supply chain operations, ensuring optimal inventory levels, and collaborating with vendors to maintain cost-effective procurement strategies. Skilled in utilizing SAP, Workday, and other inventory management systems to enhance operational efficiency. Strong problem-solving abilities, analytical mindset, and excellent communication skills to effectively liaise between departments, vendors, and stakeholders.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inside Property Claims Adjuster
Travelers Insurance
08.2024 - Current
- Investigate, evaluate, and resolve property claims while maintaining compliance with state regulations
- Assess policy coverage, manage claim settlements, and collaborate with vendors for effective resolutions
- Maintain accurate documentation using specialized claims management software
- Provide exceptional customer service while managing high-volume claims efficiently
- Reviewed estimates and appraisals to ensure fair compensation.
- Collaborated with contractors and experts to validate repair costs.
Front Office Coordinator
Aloha Orthodontics
06.2022 - 08.2024
- Conduct insurance verifications, credentialing, and maintain compliance with insurance providers
- Manage office finances, billing, and contract preparation to streamline patient processes
- Handle payroll processing and reconciliation in collaboration with finance teams
- Maintain accurate patient records and coordinate new patient onboarding
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
- Participated in staff meetings and training sessions to stay current on industry best practices and improve overall performance.
- Coordinated referrals to specialists or other healthcare providers as needed for comprehensive patient care.
- Prepared daily reports for management review, highlighting key performance metrics related to front-office activities.
- Oversaw the training and onboarding of new front office staff, ensuring a thorough understanding of job responsibilities and clinic procedures.
- Contributed to a positive team atmosphere by assisting colleagues when needed, fostering a supportive work environment for all employees.
Customer Service Supervisor
Wawa
09.2016 - 12.2022
- Utilized SAP for inventory management, procurement, and financial reporting
- Managed vendor relationships, procurement processes, and ensured optimal stock levels
- Supervised team performance, employee training, and payroll processing using Workday
- Optimized supply chain operations to reduce shortages and control operational costs
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Focus on Healthcare Administration -
John Tyler Community College
Midlothian, VA12.2022
High School Diploma -
Hermitage High School
Glen Allen, VA01.2008
Skills
- Fulfillment Analysis
- Order Processing
- Domestic Procurement
- Vendor Relations
- Inventory Management
- Supply Chain Management
- Microsoft Office Suite
- SAP/Workday/LMS
- Customer communication
- Claims evaluation
- Insurance policy review
- Documentation management
- Problem solving
- Attention to detail
- Time management
- Communication skills
- Contract Creation
- Negotiation
- Data Analysis
- Report Generation
- Process Improvement
- Cost Control
- Compliance
- Regulatory Adherence
- Team Leadership
- Training
Certification
- OSHA Certification
- HIPAA Certification
- CPR Certification
- X-ray Certification
Timeline
Inside Property Claims Adjuster
Travelers Insurance
08.2024 - Current
Front Office Coordinator
Aloha Orthodontics
06.2022 - 08.2024
Customer Service Supervisor
Wawa
09.2016 - 12.2022
High School Diploma -
Hermitage High School
- OSHA Certification
- HIPAA Certification
- CPR Certification
- X-ray Certification
Focus on Healthcare Administration -
John Tyler Community College
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