ALEJANDRA LEVESQUE
2716 Tidewater DR Norfolk
Summary
Dedicated Administrative Specialist with over 12 years of comprehensive experience in managing administrative and training functions across diverse environments. Expertise in communication and multitasking drives successful management of complex tasks, fostering a positive culture within teams. Proficient in Microsoft Office and adept at problem-solving, ensuring compliance and operational efficiency. A proactive team player committed to delivering exceptional customer service while maintaining high standards of accuracy and organization. Ready to leverage skills in a collaborative environment to achieve organizational excellence.
Overview
13
13
years of professional experience
Work History
Departmental Lead Training Specialist
US NAVY
10.2020 - 10.2025
- Managed the administrative and training functions for a department. Overseeing the completion of 2,192 administrative tasks and 983 correspondence items for 500 personnel.
- Directly supervised 5 subordinates and managed communication between personnel and leadership. Implemented a training plan that resulted in the completion of nine critical training programs. Furthermore, fostered a culture of dignity and respect within the department through consistent and positive interaction with all personnel. Created training materials and conducted training sessions to ensure compliance with policies and procedures.
- Overseeing hazardous duty pay for a department exceeding 500 personnel, encompassing the verification of eligibility, qualification adherence, and timely compensation disbursement.
- Drafted and edited professional documents, ensuring accuracy and clarity.
- Monitored and responded to emails and other correspondence promptly.
- Leveraged Excel-based tracking systems to ensure departmental compliance with mandatory training requirements.
- Facilitated monthly meetings to optimize training methods and enhance efficiency, addressing any inquiries.
- Maintained a departmental personnel board to monitor staffing levels, including gains, losses, and temporary duty assignments.
Receptionist
Hill Ranch LLC
04.2013 - 06.2020
- Managed multiple phone lines while greeting visitors in a professional and friendly manner.
- Responded to customer inquiries and complaints in a timely and professional manner.
- Ensured the office was well-stocked with necessary supplies and equipment.
- Maintained a professional appearance and demeanor at all times.
- Monitored and responded to emails and other correspondence promptly.
- Created customer invoices.
- Identified and resolved discrepancies between invoices and purchase orders, resulting in accurate payments.
- Setting up freight appointments.
- Created and managed a database to track shipment information, including order status and delivery dates.
- Communicated with warehouse staff, truck drivers, and other personnel to coordinate the loading and unloading of freight.
- Managed customer accounts, ensuring that billing and payment information was accurate and up-to-date.
Education
GED - undefined
Chula Vista High School
Chula Vista09.2014
Skills
- Communication
- Microsoft Office Word
- Problem Solving
- Leadership and Teamwork
- Ability to Multitask
- Adaptability
- Effective Time Management
- Microsoft Excel
- Fast Learner
- Customer Service
- Ability to Work Under Pressure
- Computer Skills
- Microsoft Office
- Data Analysis
- Organizational skills
LANGUAGES
Spanish
Timeline
Departmental Lead Training Specialist
US NAVY
10.2020 - 10.2025
Receptionist
Hill Ranch LLC
04.2013 - 06.2020
GED - undefined
Chula Vista High School