Alejandra Mera
Manassas
Summary
Reliable and motivated professional with 2 years of childcare experience and 1 year in customer service. Strong background in communication, multitasking, problem-solving, and creating positive experiences for children, families, and customers. Known for staying calm under pressure, adapting quickly, and maintaining a high level of professionalism. Seeking a role where strong interpersonal skills, organization, and a commitment to quality service can contribute to a team-focused environment.
Overview
4
4
years of professional experience
Work History
Crew Member
Tropical Smoothie Cafe
Manassas, VA
01.2022 - 12.2023
- Prepared and blended smoothies according to standardized recipes for consistent flavor and quality.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service by greeting guests and addressing inquiries promptly.
- Operated cash register, accurately processing transactions while handling cash and credit payments.
- Trained new crew members on operational procedures, safety protocols, and customer service standards.
- Monitored inventory levels, restocked supplies as needed, and communicated shortages to management effectively.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Daycare Assistant
Home Family Daycare
Burke, VA
01.2023 - 10.2023
- Monitored children during playtime, promoting social interaction and conflict resolution skills.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Offered assistance during field trips by supervising small groups of children during off-site outings.
Daycare Assistant
Burke At Home Daycare
Burke, VA
01.2024 - 09.2025
- Assisted in daily activities, fostering a nurturing environment for children.
- Implemented educational games and activities to promote cognitive development.
- Collaborated with parents to discuss children's progress and address concerns.
- Maintained cleanliness and organization of play areas and learning materials.
- Provided daily care for children, ensuring safety, emotional support, and structured routines.
- Taught children to organize toys, wash hands, and share by leading by example.
- Supported lead teacher in lesson planning and execution of curriculum objectives.
- Documented children's developmental milestones, providing insights for parent-teacher discussions.
Education
No Degree -
Radford University
Radford, VAHigh School Diploma -
South Lakes High School
Reston, VA06-2021
Skills
Customer and Client Communication skills
CPR training
Time Management and Multitasking
Record keeping and Organization
Team collaboration
Problem Solving
Adaptability and quick learning
Professionalism and Reliability
Languages
Spanish
Professional Working
Timeline
Daycare Assistant
Burke At Home Daycare
01.2024 - 09.2025
Daycare Assistant
Home Family Daycare
01.2023 - 10.2023
Crew Member
Tropical Smoothie Cafe
01.2022 - 12.2023
No Degree -
Radford University
High School Diploma -
South Lakes High School