Alejandro Moreno
Herndon
Summary
Logistics Specialist with experience in streamlining product operations processes to enhance inventory accuracy and ensure timely fulfillment of customer orders. Collaborated with cross-functional teams to optimize delivery schedules, resulting in improved operational efficiency. Conducted regular audits and inventory checks to manage stock levels effectively, reducing discrepancies and identifying potential risks in the product lifecycle. Established performance metrics for team members and contributed insights during operational meetings to support strategic planning.
Overview
5
5
years of professional experience
2018
2018
years of post-secondary education
Work History
Product Operations Manager
Lululemon Athletica
Tysons Corner
2024.11 - Current
- Streamlined product operations processes, enhancing inventory accuracy and ensuring timely fulfillment of customer orders.
- Collaborated with cross-functional teams to optimize product delivery schedules, improving overall operational efficiency.
- Assisted in managing inventory levels, reducing stock discrepancies through regular audits and inventory checks.
- Evaluated current operational processes for efficiency and effectiveness, making changes as necessary.
- Identified potential risks in the product life cycle and created contingency plans accordingly.
- Established goals, objectives, and metrics for product operations team members.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Participated in weekly operational meetings, contributing insights that supported strategic planning and resource allocation.
Head Server
Meat Project
Centreville
2023.09 - 2025.04
- Supervised dining room operations, ensuring efficient service delivery and adherence to high-quality standards.
- Trained and mentored junior servers, enhancing overall team performance and customer satisfaction levels.
- Coordinated with kitchen staff to streamline order processing, resulting in improved service speed and accuracy.
- Assisted in scheduling and staff management, optimizing workforce allocation during peak service hours.
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Served high volume of tables at once and simultaneously supervised serving staff.
Kitchen Manager
Mission BBQ
Herndon
2021.02 - 2023.09
- Streamlined kitchen operations by implementing inventory management systems, resulting in improved supply chain efficiency.
- Trained and mentored staff on food safety protocols, enhancing compliance and reducing health risks in the kitchen.
- Managed kitchen schedules and staff assignments effectively, ensuring optimal productivity during peak service hours.
- Collaborated with suppliers to negotiate pricing and delivery schedules, improving cost management and inventory turnover.
- Conducted regular audits of kitchen operations, identifying areas for improvement and implementing solutions to enhance workflow efficiency.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Education
Chantilly High School
Chantilly, VASkills
- Inventory management
- Order fulfillment
- Process optimization
- Risk assessment
- Team leadership
- Operational audits
- Workflow efficiency
- Compliance standards
- Product lifecycle management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Korean
Elementary
Affiliations
- Taking Workout Classes like Solidcore or Barry’s
- Running/going on hikes
- Took a try at Automation with code found it exciting but I need to learn more
References
References available upon request.
Community involvement
- During my time at Mission BBQ, had a lot of experience in our Police, Firefighter, and Military community and being able to go to events to gain perspective as well as supporting the local community.
- Trained to become a Firefighter but due to family health history I wasn’t able to move forward.
- With Lululemon I’ve also been able to go to community events and meet a lot of our people and be able to showcase our product in Runclubs, Workout sessions, Yoga, and even lifestyle.
Timeline
Product Operations Manager
Lululemon Athletica
2024.11 - Current
Head Server
Meat Project
2023.09 - 2025.04
Kitchen Manager
Mission BBQ
2021.02 - 2023.09
Chantilly High School