Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alejandro Rivera

Chesterfield

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

Spencers Quick Stop
01.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Center Store Associate

Food Lion
09.2023 - 03.2024
  • Worked closely with other departments within the store to ensure seamless coordination of tasks related to inventory management or display maintenance throughout all areas of operation.
  • Reduced inventory shrinkage by conducting regular audits and implementing loss prevention strategies, safeguarding company assets.
  • Assisted with order management and purchasing decisions, optimizing inventory levels to meet demand while minimizing overstock.
  • Supported store management with administrative tasks such as updating planograms and tracking inventory data, contributing to efficient daily operations.
  • Optimized product placement based on sales trends analysis, maximizing revenue potential from high-demand items within the center store area.
  • Continuously monitored inventory levels within the center store section, submitting timely restock requests as needed to maintain optimal product availability for customers.
  • Streamlined restocking processes, resulting in faster turnaround times and fresher products on shelves for customers to enjoy.
  • Assisted in maintaining accurate pricing by regularly updating shelf tags and correcting discrepancies as needed when identified during routine checks or customer inquiries.
  • Implemented store safety procedures while stocking shelves or handling products, reducing risks of accidents or injuries among staff and customers.
  • Developed strong product knowledge across various categories within the center store section, becoming a trusted resource for both colleagues and customers seeking information or recommendations.
  • Actively participated in storewide initiatives aimed at improving overall performance metrics or enhancing the shopping experience for patrons visiting our establishment.

Quality Assurance

Kroger
09.2022 - 03.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Maintained floor cleaning and waxing equipment.

Education

General Studies

L.C Byrd
Chesterfield, VA
06-2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Order taking
  • Written and verbal communication
  • Professionalism and courtesy
  • Issue resolution
  • Complex Problem-solving
  • Inventory management

Timeline

Cashier

Spencers Quick Stop
01.2025 - Current

Center Store Associate

Food Lion
09.2023 - 03.2024

Quality Assurance

Kroger
09.2022 - 03.2023

General Studies

L.C Byrd

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Alejandro Rivera