Oscar Saravia
Stephens City,VA
Summary
- Experienced with guest relations, ensuring a welcoming atmosphere and addressing needs effectively.
- Utilizes problem-solving skills to handle guest inquiries and complaints efficiently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hospitality Associate
Valley Health-Winchester Medical Center
02.2023 - Current
- Efficiently processed patient meal orders using an iPad-based ordering system.
- Provided meal service for up to 30 patients per mealtime, ensuring accuracy and adherence to dietary requirements.
- Conducted regular inventory checks of supplies, maintaining optimal stock levels for efficient daily operations.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Handled guest complaints professionally and diplomatically, leading to positive resolutions and repeat business.
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 02.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
Bachelor of Science - Cybersecurity
Sherando High School
Stephens City 05-2026
Skills
- Guest relations
- Language proficiency
- Customer service
- Problem-solving
- Multitasking
- Effective communication
- Relationship building
- HTML and CSS coding
Certification
- CompTIA fundamentals certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hospitality Associate
Valley Health-Winchester Medical Center
02.2023 - Current
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 02.2023
Bachelor of Science - Cybersecurity
Sherando High School
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