Organized Project Manager experienced in managing multiple priorities and driving success in fast-paced environments. Achieved team goals through strategic thinking, hands-on experience, and development of efficient processes. Focused on enhancing organizational performance, optimizing workflows, and supporting collaborative team efforts.
Work History
U.S Military
3 Years 6 Months
Navy | 01.2023 - Current
Demonstrated respect and friendliness to team members.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Adapted to various scheduling needs by working night, weekend, and holiday shifts. across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Developed and maintained courteous and effective working relationships.
Resolved problems, improved operations, and provided exceptional service.
Completed paperwork, recognizing discrepancies and promptly addressing them for resolution.
Provided professional services and support in a dynamic work environment.
Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Conducted detailed inspections in five separate locations, focusing on maintenance standards.
Assessed and certified over 10 team members in diverse skill sets to enhance workforce capabilities.
Warehouse Worker
2 Years 11 Months
ExchangeBase | 02.2020 - 01.2023
Operated material handling equipment to efficiently transport goods within the warehouse.
Inspected incoming shipments for quality and accuracy before storage.
Organized and stocked shelves to optimize space and improve product accessibility.
Collaborated with team members to streamline inventory management processes.
Maintained clean and organized work areas to meet safety standards.
Assisted in training new staff on safety protocols and operational procedures.
Implemented best practices for inventory control, reducing stock discrepancies.
Consistently lifted materials weighing as much as 30 pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Sales Supervisor
2 Years 3 Months
Toyota Auto Parts | 01.2017 - 04.2019
Guided new team members in mastering product knowledge and effective sales techniques to drive performance.
Identified key trends through sales data analysis, leading to the implementation of targeted process improvements.
Engaged with inventory management to assess stock levels and implement strategies for waste reduction.
Directed daily operations, focusing on maintaining rigorous safety and quality standards.
Evaluated team performance metrics and facilitated feedback sessions to drive individual productivity improvements.
Streamlined processes for addressing client concerns, resulting in elevated levels of customer satisfaction.
Interpreted sales data to define quotas and assess strategic opportunities for expansion.
Supervised daily operations to ensure compliance with safety and quality standards.
Provided comprehensive guidance and support to new team members, focusing on product knowledge and effective sales techniques.
Executed regular outreach to customers, ensuring they remained informed regarding the status of their car repairs.
Coordinated logistics and inventory management for over 4 containers of merchandise each week, optimizing stock levels.
Tour Guide
1 Year 10 Months
Water-Land Adventure | 04.2017 - 02.2019
Orchestrated guided tours for varied audiences at Water-land, providing engaging storytelling and prioritizing visitor satisfaction.
Oversaw group interactions to promote a welcoming atmosphere, boosting visitor engagement during tours.
Designed and implemented educational programs focused on aquatic ecosystems and conservation to foster awareness and appreciation among participants.
Analyzed audience interests to create customized tour itineraries, significantly enriching the guest experience.
Evaluated and enforced safety standards and emergency procedures during tours, prioritizing guest safety and comfort.
Orchestrated multilingual tour experiences, fostering inclusivity and broadening access to tour services.
Facilitated educational experiences by sharing knowledge about aquatic ecosystems and conservation efforts.
Oversaw group activities and safety protocols for snorkeling tours accommodating more than 100 individuals daily.
Education
Bachelor of Science - Cyber Security
Southern New Hampshire University | Hooksett, NH | 01-2027
High School Diploma
Colegio Nuestra Señora De Valvanera | Coamo, Puerto Rico | 01-2014
Skills
Professional demeanor
Problem-solving
Teamwork and collaboration
Organizational skills
Time management
Attention to detail
Multitasking
Flexible and adaptable
Flexible and adaptable
Verbal communication
Friendly
positive attitude
Verbal communication
Accomplishments
Supervised team of 10 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with team of 30 in the development of Warehouse Inventory.