Hostess
Mac and Bobs
316 E Main Street, Salem, VA 24153
10.2025 - 03.2026
- Facilitated guest greetings and seating arrangements to foster a welcoming atmosphere.
- Oversaw reservation system to enhance table turnover and elevate guest experience.
- Facilitated training sessions for new hosts on operational procedures and customer service standards.
- Facilitated communication between kitchen staff and guests to ensure accurate fulfillment of special requests.
- Oversaw dining area maintenance to ensure cleanliness and readiness standards.
- Welcomed customers upon arrival and maintained a friendly atmosphere throughout the dining experience.
- Handled reservations and to-go orders via phone. Assisted customers with inquiries and provided accurate wait time information.
- Supported servers during peak hours to enhance food delivery efficiency.
- Processed credit card, cash, and gift certificate payments, ensuring accurate change distribution for cash transactions.
- Processed orders accurately within POS terminal, ensuring efficient transaction handling.