Alex Georgiev
Winchester
Summary
I’m a hardworking and goal-driven student pursuing a master’s degree in supply chain management. I thrive in fast-paced environments, staying organized and adaptable no matter the task. I have strong time management, problem-solving, and teamwork skills, and I learn quickly when given new responsibilities. I take pride in following instructions carefully, multitasking efficiently, and staying reliable, making me eager to contribute.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Triple AAA Cleaning and Maintenance
01.2021 - 01.2022
- Answer incoming customer calls promptly and professionally.
- Listen actively to customer inquiries and provide accurate information.
- Assist customers with account inquiries, billing questions, and service requests.
- Troubleshoot basic issues and escalate complex problems as needed.
- Document call details and customer interactions in the system.
- Follow company policies and procedures to ensure compliance.
- Maintain a polite and positive attitude to enhance customer satisfaction.
- Provide service information based on customer needs.
Education
MBA - Supply Chain Management
Virginia Commonwealth University
Richmond, VA05-2027
High School Diploma -
Millbrook Highschool
Winchester Virginia06-2023
Skills
- Time Management – Ability to stay on task and complete responsibilities efficiently within set timeframes
- Attention to Detail – Following instructions carefully and ensuring tasks are done not only correctly but to the best of my ability
- Teamwork – Working well with others in a fast-paced environment and contributing to group success
- Adaptability – Quickly adjusting to new tasks, routines, and unexpected changes
- Problem-Solving – Thinking critically to find solutions when challenges arise
- Multitasking – Managing multiple responsibilities at once without losing focus
- Communication – Clearly expressing ideas and understanding directions from supervisors and coworkers
- Work Ethic – Staying reliable, consistent, and committed to doing a good job
Languages
Bulgarian
Native or Bilingual
Timeline
Customer Service Representative
Triple AAA Cleaning and Maintenance
01.2021 - 01.2022
MBA - Supply Chain Management
Virginia Commonwealth University
High School Diploma -
Millbrook Highschool
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