Summary
Overview
Work History
Education
Skills
Timeline
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Alexa Lazaro Lopez

Stafford

Summary

Bilingual professional with experience in high-pressure financial settings, demonstrating expertise in accurate and efficient transaction handling. Strong multitasking abilities and adaptability enhance customer service and problem-solving capabilities. Known for cultivating relationships with clients and team members through effective communication and strong work ethic.

Overview

7
7
years of professional experience

Work History

Bank Teller

TRUIST
Fredericksburg
06.2020 - 02.2023
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Ensured compliance with banking regulations and policies.
  • Coordinated with team members to optimize workflow efficiency.
  • Performed cash handling duties including counting currency, coins and checks.

Relationship Banker

TRUIST
Stephens City
02.2018 - 06.2020
  • Supported customers in establishing new checking and credit accounts, in addition to providing access to other banking services like loans and mortgage referrals
  • Maintained compliance with regulatory banking regulations and guidelines during transactions.
  • Partnered with team members to elevate customer service experiences.

Student Assistant - Data Entry

Shenandoah University
Winchester
09.2015 - 05.2017
  • Researched and organized files related to Office of Advancement.
  • Gathered information from alumni for data entry during student events, including Homecoming 2015 and 2016 events.
  • Established meaningful relationships with Shenandoah University alumni.

Education

Bachelor of Science - Business Administration

Shenandoah University
Winchester, VA
05-2017

Associate of Arts - General Studies

Laurel Ridge Community College
Middletown, VA
05-2015

High School Diploma -

Stonewall Jackson High School
Quicksburg, VA
06-2012

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Adaptability
  • Multitasking and organization
  • Problem-solving
  • Bilingual in Spanish
  • Strong work ethic

Timeline

Bank Teller

TRUIST
06.2020 - 02.2023

Relationship Banker

TRUIST
02.2018 - 06.2020

Student Assistant - Data Entry

Shenandoah University
09.2015 - 05.2017

Bachelor of Science - Business Administration

Shenandoah University

Associate of Arts - General Studies

Laurel Ridge Community College

High School Diploma -

Stonewall Jackson High School

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Alexa Lazaro Lopez