Alexa Lazaro Lopez
Stafford
Summary
Bilingual professional with experience in high-pressure financial settings, demonstrating expertise in accurate and efficient transaction handling. Strong multitasking abilities and adaptability enhance customer service and problem-solving capabilities. Known for cultivating relationships with clients and team members through effective communication and strong work ethic.
Overview
7
7
years of professional experience
Work History
Bank Teller
TRUIST
Fredericksburg
06.2020 - 02.2023
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Ensured compliance with banking regulations and policies.
- Coordinated with team members to optimize workflow efficiency.
- Performed cash handling duties including counting currency, coins and checks.
Relationship Banker
TRUIST
Stephens City
02.2018 - 06.2020
- Supported customers in establishing new checking and credit accounts, in addition to providing access to other banking services like loans and mortgage referrals
- Maintained compliance with regulatory banking regulations and guidelines during transactions.
- Partnered with team members to elevate customer service experiences.
Student Assistant - Data Entry
Shenandoah University
Winchester
09.2015 - 05.2017
- Researched and organized files related to Office of Advancement.
- Gathered information from alumni for data entry during student events, including Homecoming 2015 and 2016 events.
- Established meaningful relationships with Shenandoah University alumni.
Education
Bachelor of Science - Business Administration
Shenandoah University
Winchester, VA05-2017
Associate of Arts - General Studies
Laurel Ridge Community College
Middletown, VA05-2015
High School Diploma -
Stonewall Jackson High School
Quicksburg, VA06-2012
Skills
- Customer service
- Team collaboration
- Effective communication
- Adaptability
- Multitasking and organization
- Problem-solving
- Bilingual in Spanish
- Strong work ethic
Timeline
Bank Teller
TRUIST
06.2020 - 02.2023
Relationship Banker
TRUIST
02.2018 - 06.2020
Student Assistant - Data Entry
Shenandoah University
09.2015 - 05.2017
Bachelor of Science - Business Administration
Shenandoah University
Associate of Arts - General Studies
Laurel Ridge Community College
High School Diploma -
Stonewall Jackson High School
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