Alexa Mancilla
Springfield
Summary
Proactive professional with expertise in varying government policies and team dynamics. Proven track record of enhancing operational efficiency through effective communication and data analysis. Skilled in multitasking, team collaboration, and delivering effective communication and efficiency in projects during high-demand environments
Overview
4
4
years of professional experience
Work History
Barista
Biggby Coffee
Harrisonburg
08.2024 - 04.2026
- Managed morning rush with efficient service and calm demeanor, ensuring customer satisfaction.
- Delivered customer service that enhanced guest satisfaction and loyalty.
- Collaborated with team to maintain smooth operations during busy periods.
Summer Camp Instructor
Metro Movement
Springfield
06.2022 - 08.2022
- Organized and led daily camp activities for diverse age groups to foster engagement and learning.
- Collaborated with staff to develop engaging lesson plans and schedules that aligned with camp goals.
- Facilitated team-building exercises to enhance cooperation and communication among campers.
- Supervised campers throughout all activities to ensure adherence to safety protocols.
- Ensured safety standards were consistently followed during outdoor activities.
Education
Bachelor of Science - Public Administration/Public Policy
James Madison University
Harrisonburg, VA05-2026
Skills
- Microsoft Office
- SPSS analysis
- Project management
- Customer service
- Team collaboration
- Event coordination
- Multitasking and organization
- Verbal and written communication
- Data analysis
- Public speaking
- Time management
Timeline
Barista
Biggby Coffee
08.2024 - 04.2026
Summer Camp Instructor
Metro Movement
06.2022 - 08.2022
Bachelor of Science - Public Administration/Public Policy
James Madison University