Alexander Hemnani
Suffolk
Summary
Personable and proactive with keen ability to connect with clients and understand their needs. Well-versed in market trends and property values, demonstrating proficiency in leveraging digital marketing tools and effective communication. Committed to facilitating successful transactions and fostering lasting client relationships. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Realtor
Iron Valley HR
05.2024 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Server
AJ Gator's Sport's Bar And Grill
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Host
Ruby Tuesday
10.2022 - 07.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
FOH Staff Member
Chick-fil-A
01.2021 - 09.2022
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Provided exceptional customer service, resulting in repeat business and positive online reviews.
- Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
- Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
- Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens.
- Promoted menu items effectively by staying current on specials and sharing personal recommendations when appropriate.
- Trained new FOH staff members on company policies and procedures, fostering a team-oriented work environment.
Education
High School Diploma -
King's Fork High School
Suffolk, VA06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Sales expertise
- Quality control
- Order accuracy
- Sales techniques
- Point of sale operation
Timeline
Realtor
Iron Valley HR
05.2024 - Current
Server
AJ Gator's Sport's Bar And Grill
08.2023 - Current
Host
Ruby Tuesday
10.2022 - 07.2023
FOH Staff Member
Chick-fil-A
01.2021 - 09.2022
High School Diploma -
King's Fork High School
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