Alexander Lopez
Tempe
Summary
I am a single father born in Tucson, Arizona, but raised in the heart of Long Island, New York. I have a pretty wide range os skills based on my past work history, but none better than going to school and learning what I am most passionate in, Art and Photography.
My biggest strength is my faith and I relish at the weekly opportunity to combine my artistic abilities and faith.
I currently serve as the lead photographer from a local church located right in the heart of Arizona State and Tempe, Citypoint Church. As well as recently started my own photography business shooting couples, wedding, babies, lifestyles and church related content. (1412 Photography)
The gaps in my work history is because I had been given an opportunity to return to college, after an extended break, to finish off my degree and pursue something greater.
I feel I would be a great fit in work environment as I have had to quickly learn many tricks and trades in order to stay ahead of the curve since before I graduated high school, coupled with what I have learned from well established institutions and many reputable specialist in the field of art, design and photography.
Overview
8
8
years of professional experience
Work History
Server
Handmaker Jewish Services For Aging
12.2017 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to resident needs.
- Adapted to the different service environments within the facility as Handmaker housed everyone from full-able bodied resident, Alzheimer's units and even hospice.
- Heavy lifting and restocking multiple times throughout the day.
Server
Olive Garden - Darden Restaurants
07.2015 - 12.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Landscaper
Aaa Landscape Specialists Inc.
04.2014 - 07.2015
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
Customer Service Representative
Afni Call Center
04.2014 - 06.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Call Center Representative
Coworx Staffing
11.2013 - 06.2014
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
Server/Busser
El Charro Mexican Grill & Pub 1922
01.2012 - 10.2013
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - Graphic Design
Arizona State University
Tempe, AZ06-2026
Bachelor of Arts - Graphic Design
Grand Canyon University
Phoenix, AZ06-2026
Bachelor of Arts - Graphic Design
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-2023
Skills
- Strong work ethic
- Photo editing
- Guest engagement
- Customer service
- Problem-solving
- Adobe photoshop
- Retouching and color correction
- Social media
- Creative artistic vision
- Adobe creative suite
- Image editing expertise
- Superb attention to detail
- Client relations
Timeline
Server
Handmaker Jewish Services For Aging
12.2017 - 08.2019
Server
Olive Garden - Darden Restaurants
07.2015 - 12.2017
Landscaper
Aaa Landscape Specialists Inc.
04.2014 - 07.2015
Customer Service Representative
Afni Call Center
04.2014 - 06.2015
Call Center Representative
Coworx Staffing
11.2013 - 06.2014
Server/Busser
El Charro Mexican Grill & Pub 1922
01.2012 - 10.2013
Bachelor of Arts - Graphic Design
Arizona State University
Bachelor of Arts - Graphic Design
Grand Canyon University
Bachelor of Arts - Graphic Design
Maricopa Community Colleges, Mesa Community College
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