Summary
Overview
Work History
Skills
Timeline
Generic

Alexander Saylor

Richmond

Summary

Self Driven Individual with over 10 years in the service industry with a passion for customer experience

Overview

6
6
years of professional experience

Work History

Coffee Program Director

Sugar & Twine
03.2024 - Current

Equipment Maintenance

Menu Development

Barista Training

Preparing and Taking customer orders

Supervisor

Chopt Creative Salad Company
05.2023 - 10.2023
  • Running day to day operations
  • Overseeing budget and inventory
  • Creating quarterly budget

Cafe Manager

Compass Coffee
03.2022 - 03.2023
  • Leading Day to Day operations across two locations
  • Inventory & Budget Management
  • Recruitment and Training
  • Creating and attaining quarterly projections & goals
  • Respond to customer feedback via online reviews
  • Local Market Research

Front of House Service Manager

Caboose Commons
09.2018 - 03.2020
  • Providing Customer Service and handling customer relations
  • Ensuring Virginia Health Code is being followed and maintained throughout the store
  • Managing inventory and budget on a weekly basis
  • Enforcing positive FoH staff behaviors for interpersonal team building
  • Managed staff of 30 employees for high volume operation

Skills

  • Virginia and DC Food Managers License
  • Inventory
  • Budgeting
  • Scheduling
  • Recruitment and Training
  • Leadership & Management
  • Customer service & Retention
  • Projection Attainment

Timeline

Coffee Program Director

Sugar & Twine
03.2024 - Current

Supervisor

Chopt Creative Salad Company
05.2023 - 10.2023

Cafe Manager

Compass Coffee
03.2022 - 03.2023

Front of House Service Manager

Caboose Commons
09.2018 - 03.2020
Alexander Saylor