Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Ebanks

Yorktown

Summary

Result-Driven, Analytical Operation Manager with a strong background in critical thinking and strategic decision-making. Successfully collaborated with cross-functional teams to optimize operations and ensure customer satisfaction. Ready to implement innovative solutions that enhance team performance and operational efficiency.

Overview

3
3
years of professional experience

Work History

Area Manager L4

Amazon
Suffolk Virginia
10.2024 - 10.2025

- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborated with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Worked in an environment that is subject to variable temperatures and weather (delivery

Lead Fulfillment Associate Tier 3 -Shipping Clerk

Amazon
Suffolk Virginia
11.2022 - 10.2024

- Responsible for planning outbound departures, ensuring carrier compliance, managing buffers and leading dock personnel.

- Coordinate trailers to corresponding dock doors and cross docks using OMA tool.

- Ensure proper processes are followed with the Trailer Dock Release program.

- Responsible for keeping an up-to-date knowledge of scheduled appointments, monitoring new releases and communicating with other departments, will also be responsible for training back-up clerks.

- Regular communication with carriers, the corporate transportation group and receivers.

- Use multiple shipping company’s software to ship and track packages.

Fulfilment Associate Tier 1

Amazon
Suffolk Virginia
08.2022 - 11.2022

- Loaded and palletized completed packages by removing items from conveyor lines, scanning them, and organizing them into cages, pallets, and outbound delivery trucks.

- Performed Water Spider duties by supplying empty carts and cages to associates and transporting full containers to loading docks.

- Sorted packages accurately and routed them to the correct dock doors and destination trailers.

- Maintained a safe, organized, and efficient work environment while meeting productivity targets.

- Collaborated with team members to ensure timely processing and shipment of customer orders.

Education

Associate of Science - Accounting And Finance

Southern New Hampshire University
Manchester, NH
10-2024

High School Diploma -

Jamaica College
Kingston, Jamaica
07-2010

Skills

  • Staff management
  • Operations management
  • Relationship building and management
  • Team development
  • Decision-Making and Strategic Thinking
  • Critical Thinking and Problem-Solving
  • Conflict Resolution and Negotiation Skills
  • Ability to Work Independently and Take Initiative
  • Time Management and Prioritization
  • Exceptional Communication and Interpersonal Skills
  • Creative Thinking and Innovation

Timeline

Area Manager L4

Amazon
10.2024 - 10.2025

Lead Fulfillment Associate Tier 3 -Shipping Clerk

Amazon
11.2022 - 10.2024

Fulfilment Associate Tier 1

Amazon
08.2022 - 11.2022

Associate of Science - Accounting And Finance

Southern New Hampshire University

High School Diploma -

Jamaica College
Alexis Ebanks