
Result-Driven, Analytical Operation Manager with a strong background in critical thinking and strategic decision-making. Successfully collaborated with cross-functional teams to optimize operations and ensure customer satisfaction. Ready to implement innovative solutions that enhance team performance and operational efficiency.
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborated with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Worked in an environment that is subject to variable temperatures and weather (delivery
- Responsible for planning outbound departures, ensuring carrier compliance, managing buffers and leading dock personnel.
- Coordinate trailers to corresponding dock doors and cross docks using OMA tool.
- Ensure proper processes are followed with the Trailer Dock Release program.
- Responsible for keeping an up-to-date knowledge of scheduled appointments, monitoring new releases and communicating with other departments, will also be responsible for training back-up clerks.
- Regular communication with carriers, the corporate transportation group and receivers.
- Use multiple shipping company’s software to ship and track packages.
- Loaded and palletized completed packages by removing items from conveyor lines, scanning them, and organizing them into cages, pallets, and outbound delivery trucks.
- Performed Water Spider duties by supplying empty carts and cages to associates and transporting full containers to loading docks.
- Sorted packages accurately and routed them to the correct dock doors and destination trailers.
- Maintained a safe, organized, and efficient work environment while meeting productivity targets.
- Collaborated with team members to ensure timely processing and shipment of customer orders.