Alexis Espinoza
Chesapeake
Summary
I'm a dependable and hard-working professional with a strong work ethic and a proactive attitude. Known for taking initiative without being asked, maintaining excellent organization, and consistently striving for the highest standards. Polite, team-oriented, and committed to creating a positive and productive work environment.
Overview
6
6
years of professional experience
Work History
Receptionist/Administrative Assistant
The Bain Law Firm
Tucson
11.2022 - 03.2024
- Answered and routed incoming phone calls in a courteous and professional manner.
- Maintained and organized client records, ensuring confidentiality and accuracy.
- Created and managed both physical and digital client files for efficient retrieval and data integrity.
- Provided administrative support to attorneys, including running errands and assisting with daily office needs.
- Received, sorted, and distributed incoming mail and deliveries in a timely manner.
Community Association Manager
Platinum Management
Tucson
12.2021 - 10.2022
- Served as a liaison between homeowners, board members, vendors, and management to ensure effective communication and community satisfaction.
- Coordinated and scheduled HOA board meetings, prepared agendas, and recorded meeting minutes.
- Assisted in enforcing community rules, regulations, and covenants while addressing homeowner concerns diplomatically.
- Processed homeowner requests, work orders, and architectural review submissions in a timely and organized manner.
- Managed and maintained accurate homeowner records, correspondence, and documentation in both physical and digital formats.
- Monitored vendor contracts and facilitated maintenance and service requests for common areas and amenities.
- Assisted in budget preparation, billing, assessment collection, and financial reporting in coordination with accounting teams.
- Supported the execution of community events, newsletters, and other resident engagement initiatives.
- Conducted periodic property inspections to ensure compliance with community standards and policies.
- Provided exceptional customer service to homeowners and board members, both in person and via phone/email.
Server
Pluckers Wing Bar
Killeen
01.2020 - 07.2021
- Greeted guests promptly and courteously, ensuring a welcoming and positive dining experience.
- Presented menus, explained daily specials, and answered questions regarding food and beverage items.
- Accurately took customer orders and entered them into the POS system.
- Delivered food and beverages efficiently, ensuring proper presentation and order accuracy.
- Monitored guest satisfaction and responded to requests or concerns in a timely manner.
- Collaborated with kitchen and bar staff to ensure timely and smooth service.
- Maintained cleanliness and organization of dining areas in accordance with health and safety standards.
- Processed payments, handled cash and card transactions, and provided accurate change and receipts.
- Upsold menu items and promoted specials to increase sales and enhance the guest experience.
- Managed multiple tables in a fast-paced environment while maintaining high-quality service.
Server
Rookies Taphouse
Colorado Springs
02.2018 - 10.2019
- Greeted guests promptly and courteously, ensuring a welcoming and positive dining experience.
- Presented menus, explained daily specials, and answered questions regarding food and beverage items.
- Accurately took customer orders and entered them into the POS system.
- Delivered food and beverages efficiently, ensuring proper presentation and order accuracy.
- Monitored guest satisfaction and responded to requests or concerns in a timely manner.
- Collaborated with kitchen and bar staff to ensure timely and smooth service.
- Maintained cleanliness and organization of dining areas in accordance with health and safety standards.
- Processed payments, handled cash and card transactions, and provided accurate change and receipts.
- Upsold menu items and promoted specials to increase sales and enhance the guest experience.
- Managed multiple tables in a fast-paced environment while maintaining high-quality service.
Education
High school diploma -
Rincon High School
Tucson, AZ05.2017
Some College (No Degree) -
Chrysm Institute Of Esthetics
Virginia Beach, VASkills
- Phone etiquette
- Client record management
- Customer service
- Organization skills
- Multitasking and prioritization
- Data entry
Accomplishments
- Serve as a liaison between the student body and school administration.
- Collect and share student ideas, feedback, and concerns.
- Participate in regular student council meetings.
- Stay informed and contribute to discussions and decisions.
- Help plan, promote, and run school events (dances, fundraisers, spirit weeks, etc.)
- Encourage student involvement in school activities.
- Help create a positive and inclusive school environment.
- Set a positive example for behavior, responsibility, and school pride.
Timeline
Receptionist/Administrative Assistant
The Bain Law Firm
11.2022 - 03.2024
Community Association Manager
Platinum Management
12.2021 - 10.2022
Server
Pluckers Wing Bar
01.2020 - 07.2021
Server
Rookies Taphouse
02.2018 - 10.2019
High school diploma -
Rincon High School
Some College (No Degree) -
Chrysm Institute Of Esthetics
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