Alexis Fuentes

• Operating independently, a Solo Chem-Dry Field Technician represents the frontline of the brand.
• You are responsible for independently managing your daily route, executing Chem-Dry's proprietary Hot Carbonating Extraction (HCE) process, and delivering exceptional customer service.
• Additionally, you act as a consultative in-home expert, assessing client needs to upsell premium services and specialty treatments.

• Prescription Execution: Reviewing and interpreting eyewear and contact lens prescriptions provided by eye doctors.
• Consultation & Sales: Helping customers select the best frames, lens materials, and coatings based on their personal style, budget, and daily activities (e.g., sports, computer work).
• Measurements: Taking precise measurements of the patient's eyes and face (such as pupillary distance and segment height) to ensure correct lens placement.
• Lab Coordination: Preparing detailed work orders and sending them to optical laboratory technicians to manufacture the lenses.
• Fitting & Adjusting: Using specialized tools (like pupilometers and lensometers) to adjust, repair, or align eyeglass frames for a comfortable and functional fit.
• Patient Education: Instructing customers on how to properly wear, clean, insert, remove, and care for their glasses and contact lenses.
• Administration: Managing optical inventory, processing sales, and navigating insurance billing and coding.
• 2+years of full time, on the job training & ECPU online training course completion.

Core Responsibilities:

Team Leadership & Talent Acquisition

Recruited and hired enthusiastic canvassers and team leads, enhancing capacity of field marketing department.

Train & Onboard: Develop and execute comprehensive training programs covering product knowledge, field safety, lead qualification, and effective door-to-door sales scripts.

Motivate & Coach: Lead from the front by actively participating in the field to model successful interactions, deliver real-time coaching, and maintain high team morale.

Lead Generation Strategy & Field OperationsMap Territories: Strategically plan daily and weekly canvassing routes and territories to maximize market penetration and lead yield.

Set Quotas & KPIs: Establish clear lead generation targets, monitor daily progress, and adjust field strategies based on data trends and conversion rates.

Optimized messaging by collaborating with marketing team to refine door approaches, leave-behind materials, and promotional campaigns, supporting field efforts.

Performance Tracking & Reporting

Managed CRM to ensure accurate tracking of leads, knocks, and homeowner interactions in Salesforce, maintaining data integrity for strategic decision-making.

Report to Management: Analyze lead quality and field metrics, providing regular reports to senior management to align canvassing with overall sales team goals.

Key Qualifications & SkillsExperience: 4+ years in field marketing, door-to-door sales, or canvassing, with proven success in managing teams.

Leadership: Exceptional coaching, team-building, and conflict-resolution abilities.

Soft Skills: Resilience to rejection, high energy, strong interpersonal communication, and self-motivation.