Alexis James
Ruther Glen
Summary
A hospitality professional with strong track record of maintaining high standards in fast-paced bar environment. Proven ability to handle multiple tasks simultaneously while delivering excellent customer service. Known for effective team collaboration and adaptability to changing demands. Skilled in mixology, inventory management, and customer relations.
Overview
5
5
years of professional experience
Work History
Bar assistant
MATTAPONI SPRINGS
05.2023 - 11.2024
- Contributed to increased sales by upselling premium beverages and promoting special offers.
- Provided support during special events, coordinating with event organizers for seamless execution of beverage services.
- Participated in regular meetings with the management team to discuss areas of improvement and implement changes as needed.
- Prepared garnishes, syrups, and other ingredients needed for specialty cocktails or mocktails throughout the shift.
Warehouse Worker
Delta Pure
02.2022 - 06.2023
- Sorted materials, such as metals, glass, wood, paper, or plastics into appropriate containers for recycling
- Prepared and processed water filters for pools and tanks
- Coordinated all aspects of guest services, including supply monitoring and facility
Hostess/Barista
Green Egg Café
07.2021 - 09.2022
- Worked with upper management answering phone and fulfilling online orders and reservations
- Maintained a friendly environment while tending to needs of customers and following restaurant protocols
- Carefully followed safety and sanitation policies handling food and beverages
Certified Barista
Starbucks Coffee
07.2019 - 01.2022
- Fostered an inclusive environment where all employees felt comfortable sharing ideas and suggestions for improving operations.
- Promoted teamwork among staff members by actively participating in collaborative projects such as menu development or special events planning.
- Upheld high standards of quality control by consistently measuring ingredients accurately and adjusting recipes as needed.
- Maximized customer retention through exceptional service and engaging conversations about coffee-related topics.
Education
Virginia Union University
Richmond, VAHigh School Diploma - undefined
Philadelphia Military High School
Philadelphia, PA06.2018
Skills
- Cleanliness maintenance
- Order taking
- Alcohol awareness
- Stock rotation
- Drink preparation
- Table setting
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
Timeline
Bar assistant
MATTAPONI SPRINGS
05.2023 - 11.2024
Warehouse Worker
Delta Pure
02.2022 - 06.2023
Hostess/Barista
Green Egg Café
07.2021 - 09.2022
Certified Barista
Starbucks Coffee
07.2019 - 01.2022
High School Diploma - undefined
Philadelphia Military High School
Virginia Union University
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