Alexis Love
Farmville,VA
Summary
Dynamic professional with a proven track record at The Rosemyr Corporation, excelling in customer service and money handling. Recognized for enhancing customer satisfaction and operational efficiency through effective decision-making and strong organizational skills. Adept at multitasking and leading teams to deliver exceptional results in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Assistant Manager
The Rosemyr Corporation - AA Self Storage
09.2020 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw daily operations to maintain store cleanliness and organization.
Waitress
The Fishin' Pig
05.2015 - 09.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Advanced High School Diploma -
Prince Edward County High School
Farmville, VA05.2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Multitasking Abilities
- Organizational skills
Timeline
Assistant Manager
The Rosemyr Corporation - AA Self Storage
09.2020 - Current
Waitress
The Fishin' Pig
05.2015 - 09.2020
Advanced High School Diploma -
Prince Edward County High School
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