Alexis Quinn
Fredericksburg
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than [Number] years. Hardworking [Job Title] brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Ferry Farm Health And Wellness
03.2023 - Current
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Cashier
Target
09.2018 - 01.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assistant
Heirloom Express
05.2017 - 12.2018
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
Associate of Science - Education
Germanna Community College
Locust Dale, VA05.2021
High School Diploma -
Stafford Senior High School
Fredericksburg, VA03.2020
Skills
- HIPAA Compliance
- Referral Verification
- Records Management
- Letter Preparation
- Insurance Verification
- Payment Collection
- Medical Charting
- Front Desk Operations
- Telephone Etiquette
- HIPAA Guidelines
- Appointment Scheduling
- Problem Solving
- Conflict Resolution
Timeline
Medical Receptionist
Ferry Farm Health And Wellness
03.2023 - Current
Cashier
Target
09.2018 - 01.2019
Assistant
Heirloom Express
05.2017 - 12.2018
Associate of Science - Education
Germanna Community College
High School Diploma -
Stafford Senior High School
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