Alexis Shumaker
Stephens City
Summary
Results-driven Financial Coordinator with extensive experience in managing day-to-day financial operations, including patient billing, payment plans, insurance verifications, claims processing, and comprehensive financial reporting. Proven track record of enhancing processes that support strategic decision-making while ensuring compliance with industry regulations. Recognized for exceptional precision, professionalism, and the ability to foster cross-functional collaboration to achieve organizational goals. Committed to delivering high-quality financial management that drives efficiency and supports overall business success.
Overview
8
8
years of professional experience
Work History
Financial Coordinator
Westover Family Dentistry
05.2022 - Current
- Streamlined billing and collections procedure, enhancing cash flow efficiency
- Coordinated insurance verification and claims processing to minimize revenue loss
- developed financial workflows, improving operational effectiveness across departments
- Resolved and reprocessed denied claims to ensure accurate reimbursement
Administrative Assistant
The Village at Orchard Ridge
11.2021 - 05.2022
- Responsibilities included:
- Responded to and redirected phone calls, ensuring timely assistance and effective customer service.
- Managed appointment organization and scheduling to optimize workflow efficiency.
- Streamlined computer and manual filing systems, enhancing accessibility and accuracy of records.
- Achieved high client satisfaction by addressing inquiries through email, phone, and face-to-face communication.
- Facilitated documentation reproduction and printing to support team operations.
- Cultivated respectful and professional dialogue to enhance collaboration.
Salon Assistant/Apprentice
Mane Attraction
09.2020 - 07.2021
- Responsibilities included:
- Keeping workstations organized and clean
- Provide exceptional customer service
- Assisting stylists with daily activities
Salon Assistant/Apprentice
Gigi LaRue Salon and Aesthetics
08.2017 - 09.2020
- Responsibilities included:
- Answering and directing phone calls
- Assisting stylists with schedules and daily activities
- Kept inventory levels optimized and supplies organized for forecasted demands
- Teaching junior employees how to preform daily salon tasks
Education
High School Diploma -
James Wood High School
Winchester09-2012
Skills
- Analytical problem solving
- Meticulous attention to detail
- Proficient in managing multiple tasks
- Strong verbal and written communication abilities
- Collaborative team member
Timeline
Financial Coordinator
Westover Family Dentistry
05.2022 - Current
Administrative Assistant
The Village at Orchard Ridge
11.2021 - 05.2022
Salon Assistant/Apprentice
Mane Attraction
09.2020 - 07.2021
Salon Assistant/Apprentice
Gigi LaRue Salon and Aesthetics
08.2017 - 09.2020
High School Diploma -
James Wood High School