ALEXIS SMITH
Chantilly
Summary
Greetings! My name is Alexis Smith. I’ve been working as a Front Desk Manager at the Analgesic Spine Institute a little over a year now. In my next role, I’m looking to provide excellent service and ensure smooth office operations. I have a strong work ethic and commitment to providing top-notch service. I’m always up for a challenge and love to help others.
Overview
4
4
years of professional experience
Work History
Front Desk Manager
Analgesic Spine Institute
Lansdowne
04.2024 - Current
- Oversee daily clinic operations, ensuring efficient patient flow and high-quality service.
- Manage scheduling, check-in/check-out, insurance processing, and billing.
- Supervise and train front desk staff, promoting a culture of professionalism and care.
- Maintain inventory of medical and office supplies, ensuring cost-effective purchasing.
- Assist in patient treatments and provide direct support to physicians.
- Ensure clinic security and operational readiness through opening/closing procedures.
Receptionist
County Line Collision Center
Chantilly
10.2023 - 03.2024
- Greeted and assisted customers, providing clear service information and updates.
- Coordinated vehicle repair appointments to optimize shop productivity.
- Managed incoming calls, emails, and customer records.
- Processed payments and invoices with accuracy and attention to detail.
- Followed up with customers to ensure post-service satisfaction.
Reservation Sales Agent
Salamander Middleburg Resort & Spa
Middleburg
11.2022 - 09.2023
- Delivered Five Star/Five Diamond service standards to guests.
- Managed reservations, ensuring data accuracy and meeting sales goals.
- Provided detailed information about resort offerings to maximize bookings.
- Collaborated with multiple departments to meet guest needs and expectations.
Hostess / Server
Creighton Farms
Aldie
10.2021 - 07.2022
- Greeted and seated members and guests, ensuring a welcoming atmosphere.
- Managed reservations, took orders, and delivered meals to ensure guest satisfaction.
- Performed side duties to maintain smooth restaurant operations.
Receptionist / Commercial Coordinator
Able Moving & Storage
Manassas
06.2021 - 08.2021
- Served as liaison between sales, dispatch, warehouse, and accounting teams.
- Scheduled appointments, updated tracking systems, and maintained shipment records.
- Resolved customer issues with professionalism and accountability.
Education
High School Diploma -
John Champe High School
Aldie, VASkills
- Communication
- Revinate
- Spa Soft
- Multitasking
- Customer Service
- Micros/Jones
- Math
- Business
- Marketing
- Teamwork
- Independence
- Flexibility
Timeline
Front Desk Manager
Analgesic Spine Institute
04.2024 - Current
Receptionist
County Line Collision Center
10.2023 - 03.2024
Reservation Sales Agent
Salamander Middleburg Resort & Spa
11.2022 - 09.2023
Hostess / Server
Creighton Farms
10.2021 - 07.2022
Receptionist / Commercial Coordinator
Able Moving & Storage
06.2021 - 08.2021
High School Diploma -
John Champe High School
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