ALEXIS SMITH
Terrace Greene Apartments
Ruckersville
6
years of professional experience
Client-focused Financial Planning Professional with a strong background in understanding individual needs and guiding clients through important decisions. Developed long-term relationships through clear communication and thoughtful handling of confidential situations while leveraging sales leadership experience. Experienced in leasing and property management, achieving high occupancy rates through effective relationship building and efficient lease execution.
Work History
Leasing Consultant
1 Year 4 Months- Consulted with prospective residents to identify priorities and budgets, outlined housing options and costs, and facilitated applications, lease decisions, and move-ins.
- Cultivated long-term resident relationships through timely follow-up, transparent communication, tailored renewal outreach, and empathetic support during sensitive situations.
- Oversaw community communications on Facebook and Instagram; tracked engagement and refined messaging to effectively connect with residents and attract prospective clients.
- Manage community communications across Facebook, Instagram, and resident outreach; monitor engagement and adjust messaging to reach residents and prospective clients.
Assistant Store Manager
4 Years 2 Months- Led store operations, coaching six team members in consultative sales and customer service to enhance customer satisfaction.
- Analyzed sales trends and customer needs to develop effective service strategies, supporting approximately 75% store revenue growth from 2022 to 2024.
- Earned promotion from sales associate to team lead and assistant manager by demonstrating strong sales performance and effective leadership skills.
Team Lead / Sales Associate
11 MonthsEducation
Associate of Science - Business Administration
Bachelor of Science - Wealth Management
Skills
Client discovery
Consultative sales
Customer service
Relationship management
Service recovery
Record management
Leasing regulations
Team collaboration
Microsoft Office
Housing compliance
Clear communication
Building rapport
Timeline
Leasing Consultant
Terrace Greene Apartments
06.2025 - CurrentRead More
Assistant Store Manager
Rack Room Shoes
04.2021 - 06.2025Read More
Team Lead / Sales Associate
Rack Room Shoes
05.2020 - 04.2021Read More
Piedmont Virginia Community College
Associate of Science from Business Administration
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James Madison University
Bachelor of Science from Wealth Management
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