Alexis Stickovitch
Glen Allen
Summary
Results-driven Operations Manager with expertise in driving growth through leadership, marketing, sales support, and customer service excellence.
Overview
8
8
years of professional experience
Work History
Operations Manager
Shared Practices Group
Richmond, VA
11.2025 - Current
- Managed daily operations of a high-volume dental implant practice, ensuring efficient patient flow, scheduling, treatment coordination, and administrative processes.
- Partnered closely with the sales consultant to support patient consultations, treatment acceptance, financing discussions, and case conversion efforts.
- Oversaw front-office and clinical support teams, driving operational efficiency, accountability, and a high standard of patient experience.
- Monitored key performance indicators (KPIs), production goals, scheduling utilization, and case acceptance metrics to support revenue growth objectives.
- Led staff training, onboarding, and performance management initiatives, fostering a culture focused on customer service, sales support, and operational excellence.
- Collaborated with leadership to execute growth strategies, improve operational performance, and support achievement of monthly sales and production targets.
Marketing Manager
National Breathe Free
Richmond, VA
05.2022 - 11.2024
- Cultivated partnerships with physician offices, specialty practices, and community organizations to expand referral networks and drive practice growth.
- Developed and executed referral marketing strategies that strengthened relationships with local healthcare providers and increased patient referrals.
- Managed the practice's social media presence across multiple platforms, creating engaging content that increased patient engagement and community visibility.
- Represented the organization at community events, health fairs, and professional networking functions to enhance brand recognition and generate new business opportunities.
Food and Beverage Manager
Heritage Group
Glen Allen, VA
02.2021 - 05.2022
- Directed daily food and beverage operations, ensuring exceptional guest experiences, efficient service delivery, and adherence to company standards.
- Led, coached, and developed front-of-house and bar staff, fostering a customer-focused culture and improving team performance.
- Managed inventory control processes to minimize waste and optimize resource allocation.
- Built strong relationships with guests, vendors, and team members, contributing to repeat business and a positive workplace culture.
Supervisor
Biolife Plasma Services
Harrisonburg, VA
10.2018 - 01.2021
- Supervised daily operations to ensure compliance with safety and regulatory standards.
- Trained and mentored new staff on plasma donation procedures and best practices.
- Implemented workflow improvements to enhance efficiency in donor processing.
- Monitored inventory levels and coordinated supply orders to maintain optimal stock.
Education
Bachelor of Science -
James Madison University
Harrisonburg, VAPublications
Rosecan, Emma and Alexis Stickovitch. Cupid and Psyche: An Internet Love Story. YouthPLAYS, 2012.
Timeline
Operations Manager
Shared Practices Group
11.2025 - Current
Marketing Manager
National Breathe Free
05.2022 - 11.2024
Food and Beverage Manager
Heritage Group
02.2021 - 05.2022
Supervisor
Biolife Plasma Services
10.2018 - 01.2021
Bachelor of Science -
James Madison University