Alexis Walker
Aldie
Summary
Has proven success working in fast-paced, collaborative settings. Highly motivated, with a background in retail sales, skilled in customer service, and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Dedicated college student with a passion for learning and acommitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments, and is eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
3
3
years of professional experience
Work History
Kids Gym Associate
The Fitness Equation
12.2021 - Current
- Enforced rules and held customers accountable for not following gym regulations.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Serviced complex equipment quickly to minimize wait times for specific machines.
- Greeted customers and offered them assistance.
Sales Associate
Orangetheory Fitness
01.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
John Champe High School
Aldie, VA05.2023
Bachelor of Science - Management Information Systems
West Virginia University
Morgantown, WVSkills
- Microsoft Excel
- Time management
- Point of sale systems
- JavaScript
- Team collaboration
- Customer service
Extracurriculars
Varsity Lacrosse 9,10,11,12
Varsity Field Hockey 9,10,11,12
Student Government 10,11,12
Student Body President 12
Planet Initiative Club 9,10,11,12
Planet Initiative Vice President 12
Human Trafficking Awareness Club 9,10,11,12
Deca 10,11,12
Affiliations
Kappa Kappa Gamma Fraternity
- I am a current member of Kappa Kappa Gamma fraternity at West Virginia University. I have build relationships with all 150 members of my chapter and participate in philanthropic events, chapter meetings, and sisterhood events. All of these strengthen my commitment and involvement while providing for the greater good.
Timeline
Sales Associate
Orangetheory Fitness
01.2023 - 05.2024
Kids Gym Associate
The Fitness Equation
12.2021 - Current
High School Diploma -
John Champe High School
Bachelor of Science - Management Information Systems
West Virginia University
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