Alfonso Porter
Concord
Summary
Dynamic and results-driven professional with extensive experience at Sodexo Food Service, excelling in employee supervision and innovative workflow processes. Proven track record in enhancing service quality and optimizing inventory management, while fostering a positive team environment. Strong decision-making and data analysis skills contribute to achieving operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Supervisor
Sodexo Food Service
08.2019 - 08.2025
- Oversaw daily operations, ensuring compliance with safety standards and quality control protocols.
- Trained and mentored staff on food preparation techniques and service excellence.
- Implemented efficient workflow processes to enhance productivity in food service delivery.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Manager
Mcdonalds
06.2018 - 08.2019
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored team members to enhance service quality.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Implemented staff scheduling strategies to improve labor efficiency.
Assistant Manager
Speedway
05.2016 - 11.2018
- Trained and mentored staff, enhancing team performance and customer service standards.
- Implemented inventory management systems, improving stock accuracy and reducing waste.
- Coordinated promotional events, increasing customer engagement and store traffic significantly.
- Oversaw daily operations, optimizing workflow efficiency to meet business objectives consistently.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
GED -
Campbell County Adult Classes
Rustburg, VA05.2007
Skills
- Innovation skills
- Data analysis
- Employee supervision
- Staff oversight
- Decision-making
- Documentation and reporting
- Customer service
Certification
Servsafe certified
Timeline
Senior Supervisor
Sodexo Food Service
08.2019 - 08.2025
Manager
Mcdonalds
06.2018 - 08.2019
Assistant Manager
Speedway
05.2016 - 11.2018
GED -
Campbell County Adult Classes