Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Alfred Acquaye

Norfolk

Summary

Dynamic Information Systems Engineer with a proven track record at the City of Norfolk, excelling in network security and vulnerability assessment. Expert in AWS security management and user account management, fostering collaboration and delivering robust technical documentation. Committed to enhancing cybersecurity frameworks and implementing effective incident response strategies.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Information Systems Engineer

City of Norfolk
Norfolk
12.2023 - Current
  • Managed user accounts in Active Directory, including creating new users, resetting passwords and managing access rights.
  • Configured, deployed, monitored and maintained servers and network devices.
  • Deployed patches and upgrades regularly to maintain security standards.
  • Troubleshot system performance problems to identify root causes.
  • Provided technical support for hardware and software related issues.
  • Created detailed documentation on all IT systems, changes made to them over time, maintenance records.
  • Monitored system performance metrics and generated reports for management review.
  • Monitored system performance metrics to ensure optimal performance levels are achieved at all times.
  • Developed and implemented IT security policies, procedures, and best practices.

Security Systems Engineer

Dollar Tree and Family Dollar
Chesapeake
03.2022 - 12.2023
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Led end-to-end AWS IAM onboarding process for over 500 users across multiple departments, including role assignment, MFA setup, and identity federation with Azure AD
  • Configured Azure AD Conditional Access and Identity Protection to reduce risk from legacy authentication and unmanaged devices.
  • Developed automated guardrails using AWS Config Rules, Azure Policy, and Security Hub to monitor and remediate security drift
  • Splunk administration tasks, including deploying Universal Forwarders, managing syslog servers.
    Supported Active Directory administration for over 1,500 users, maintaining Group Policy and secure authentication protocols.

Vulnerability Risk Analyst

Kelly Services
Newport News
03.2018 - 01.2022
  • Conducted vulnerability scans using automated tools, such as Nessus, and OpenVAS.
  • Conducted thorough vulnerability assessments and risk analyses across applications and networks.
  • Integrated vulnerability scanning tools with SIEM systems for continuous monitoring and analysis.
  • Prepared detailed reports on risk assessment findings, including recommendations for security enhancements.
  • Implemented secure access methods and ensured structural protection for critical databases.
  • Tracked progress of remediation efforts taken by stakeholders to address discovered weaknesses.
  • Collaborated with stakeholders to ensure that all identified vulnerabilities are addressed properly.
  • Actively participated in incident response activities when a breach occurs involving sensitive data.

Cybersecurity Analyst

Inter-Con Security Systems, Inc.
ACCRA
06.2013 - 05.2017
  • Monitored security systems and analyzed security incidents to identify and respond to threats.
  • Implemented firewalls and other security measures to protect data from external threats.
  • Assisted with developing strategies for responding to potential cyber attacks such as malware outbreaks, phishing campaigns, ransomware attacks.
  • Monitored user activities on the network for suspicious behavior or malicious activity.
  • Maintained up-to-date knowledge of evolving cybersecurity trends and technologies.
  • Mentored junior employees in departmental activities and procedures.
  • Coordinated security updates to avoid outages and downtime.
  • Educated individuals on complex computer terms using easy-to-understand wording.
  • Investigated information security breaches to identify vulnerabilities and evaluate damage.
  • Designed, implemented, and maintained security systems and controls.

Education

Master of Science - Cyber Security

Old Dominion University
Norfolk, VA
12-2024

Bachelor of Science - Cyber Security

Old Dominion University
Norfolk, VA
12-2023

Skills

  • Network security
  • Vulnerability assessment
  • Incident response
  • Data encryption
  • Collaboration skills
  • Technical documentation
  • Problem solving
  • Attention to detail
  • Cybersecurity
  • Cloud security
  • User account management
  • Cloud computing
  • AWS security management
  • Risk management
  • System monitoring
  • Cloud infrastructure management
  • Cybersecurity frameworks

Certification

  • CompTIA Security+
  • Certified Information Systems Auditor (CISA)
  • Certified Information Systems Security Professional (CISSP) (Pending)
  • Certified Cloud Security Professional (CCSP) (Pending)

References

References available upon request.

Timeline

Information Systems Engineer

City of Norfolk
12.2023 - Current

Security Systems Engineer

Dollar Tree and Family Dollar
03.2022 - 12.2023

Vulnerability Risk Analyst

Kelly Services
03.2018 - 01.2022

Cybersecurity Analyst

Inter-Con Security Systems, Inc.
06.2013 - 05.2017

Master of Science - Cyber Security

Old Dominion University

Bachelor of Science - Cyber Security

Old Dominion University
Alfred Acquaye