ALEXANDRA CUSTER
Richmond
Summary
Dedicated college student studying physical therapy, diligently working towards entering the world of healthcare. Skills developed through university education and job experiences are essential in the field of physical therapy and healthcare. Strong passion for this field, eager to apply skills and contribute meaningfully to healthcare and rehabilitation areas.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Worker
Pacsun
11.2023 - 02.2025
- Utilized cash and card transactions at the register, demonstrating precision and accuracy in financial transactions-skills transferable to managing billing and administrative tasks in a healthcare setting
- Applied organizational skills by folding clothes in the store, ensuring a neat and orderly presentation-skills that can be translated to maintaining an organized and efficient workspace in a physical therapy clinic
- Welcomed and engaged with customers, showcasing excellent interpersonal skills and creating a positive and inclusive atmosphere-transferring these skills to foster a welcoming environment for patients in a physical therapy setting
- Answered customer inquiries about clothing items, demonstrating effective communication and the ability to provide information-skills essential for addressing patient questions and concerns in a healthcare context
- Managed inventory by unpacking shipments and stocking them in the store, showcasing attention to detail and efficiency-skills applicable to managing and organizing equipment and supplies in a physical therapy clinic
Front Desk Assistant
Bearded Goat Barber
01.2023 - 05.2023
- Coordinated and optimized appointment schedules for customers, showcasing strong organizational skills and the ability to prioritize client needs effectively
- Maintained a clean and orderly front desk area, ensuring an organized environment that reflects attention to detail and professionalism-transferring these skills to create a welcoming atmosphere in a physical therapy setting
- Demonstrated conflict resolution skills by addressing and resolving conflicts between visitors and customers in a courteous manner, emphasizing the importance of effective communication in managing diverse situations
- Welcomed and greeted guests with a friendly and professional demeanor, exhibiting strong interpersonal skills that contribute to a positive patient experience
- Operated a multi-line telephone system efficiently, handling incoming calls and transferring callers appropriately, demonstrating excellent communication skills necessary for effective patient interaction
- Processed payments for services using a cash register and credit card machine, showcasing attention to detail and accuracy-skills applicable to managing financial transactions in a healthcare setting
- Actively participated in staff meetings, contributing ideas to improve the overall customer service experience, demonstrating a collaborative approach that aligns with teamwork in a healthcare environment
Doggy Daycare Assistant
Playful Pack
08.2022 - 12.2022
- Fed and watered animals according to schedules and feeding instructions.
- Throw all trash away, cleaned, organized, maintained and disinfected animal quarters, such as floors, dog playground, and water bowls.
- Organized and stored toys and materials to maintain order in activity areas.
- Sent photographs and texts to update pet owners on pets' well-being.
- Played, interacted and cuddled with pets to reassure and relieve anxiety.
- Refilled food and water bowls to reach ideal pet health.
- Followed feeding instructions and schedules to provide accurate and thorough care.
Cashier
Cafe Rio
05.2022 - 08.2022
- Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes and fountain equipment.
- Requested and recorded customer orders, and computed bills using cash registers, multi counting machines, or pencil and paper.
- Packaged menu item such as hot entrees and desserts for serving or for takeout.
- Performed cleaning duties such as sweeping, mopped and wiping tables, to keep equipment and facilities sanitary.
- Selected food items from serving or storage areas and placed in dishes, on serving trays, or in take-out bags.
- Packaged and delivered orders through driving delivery.
- Operated cash register and accurately processed payments, returns, and exchanges.
Dog Daycare Assistant
Playful Pack
01.2022 - 04.2022
- Fed and watered animals according to schedules and feeding instructions.
- Throw all trash away, cleaned, organized, maintained and disinfected animal quarters, such as floors, dog playground, and water bowls.
- Organized and stored toys and materials to maintain order in activity areas.
- Sent photographs and texts to update pet owners on pets' well-being.
- Played, interacted and cuddled with pets to reassure and relieve anxiety.
- Refilled food and water bowls to reach ideal pet health.
- Followed feeding instructions and schedules to provide accurate and thorough care.
Cookie Seller & Decorator
Crumbl Cookies
05.2021 - 12.2021
- Kneaded and prepared dough to form pie crusts and cookies.
- Decorated baked goods, such as cakes and pastries.
- Weighed ingredients to prepare batter and dough for baked goods.
- Inspected finished and in-progress bakes and adjusted oven settings accordingly.
- Combined measured ingredients in bowled of mixing, blending and cooking machinery.
- Set oven temperatures and oversaw simultaneous bakes to achieve top-quality results.
- Observed health and safety regulations and completed proper sanitation processes for safe food handling.
Stocker Associate
Walmart
05.2020 - 08.2020
- Operated equipment such as forklifts.
- Used forklifts and pallet jacks to transport items to staging areas or loading docks.
- Took inventory of merchandise to identify items needing reordering or replenishment.
- Disposed of damaged or defective items.
- Took inventory and examined merchandise to identify items to be reordered and replenished.
- Recommended disposal of excess, defective and obsolete stock.
- Obtained merchandise from bins and shelves.
Festival Seasonal Worker
Temple Hall Farm
09.2018 - 11.2019
- Moved equipment, poultry and livestock from one location to another, manually and using trucks and carts.
- Monitored activities to ensure adherence to rules and safety procedures, and arrange for removal of unruly patrons.
- Sold tickets and collected fees from customers.
- Directed patrons to rides, seats or attractions.
- Maintained inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
- Sold and served refreshments to customers.
- Tended amusement booths in parks, carnivals and stadiums, performing duties, such as conducting games, photographing patrons, and awarding prizes.
- Announced and described amusement park attractions to patrons to entice customers to games and other entertainment.
Education
Exercise Science - Pre-Physical Therapy
Virginia Commonwealth University
Richmond, VA12-2025
Health Science - Pre-Physical Therapy
Marymount University
05.2023
High School Diploma -
Tuscarora High School
Leesburg06-2020
Skills
- Customer Service Skills
- Communication Skills
- Attention to Detail
- Teamwork Skills
- Adaptability
- Problem-Solving Skills
- Organization & Time Management
- Hygiene & Sanitation
- Empathy, Compassion, & Patience
- Quick learner
- Work ethic and integrity
- Multitasking
- Positive attitude
Certification
Adult and Pediatric First Aid/CPR
Timeline
Retail Worker
Pacsun
11.2023 - 02.2025
Front Desk Assistant
Bearded Goat Barber
01.2023 - 05.2023
Doggy Daycare Assistant
Playful Pack
08.2022 - 12.2022
Cashier
Cafe Rio
05.2022 - 08.2022
Dog Daycare Assistant
Playful Pack
01.2022 - 04.2022
Cookie Seller & Decorator
Crumbl Cookies
05.2021 - 12.2021
Stocker Associate
Walmart
05.2020 - 08.2020
Festival Seasonal Worker
Temple Hall Farm
09.2018 - 11.2019
Exercise Science - Pre-Physical Therapy
Virginia Commonwealth University
Health Science - Pre-Physical Therapy
Marymount University
High School Diploma -
Tuscarora High School
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