Alicia Hubbard
Roanoke
Summary
Versatile retail professional with expertise in customer service, team collaboration, and inventory management. Demonstrated ability to thrive in fast-paced environments while maintaining high standards of service and organization. Eager to apply these skills as a Retail Fulfillment and Receiving Support Associate.
Overview
3
3
years of professional experience
Work History
Overnight Stocking Associate
Walmart
Roanoke
10.2025 - Current
- Work independently during overnight operations while meeting productivity expectations.
- Maintained organized inventory and adhered to company procedures for efficient stocking and merchandise handling.
- Stocked and organized merchandise to ensure product availability and a well-maintained sales floor.
- Collaborate with team members to complete daily tasks and support store goals.
- Assisted customers by answering questions and locating products to enhance shopping experience.
- Maintain a clean, safe, and organized work environment.
Shift Manager
Popeyes Louisiana Kitchen LLC
Roanoke
11.2024 - 05.2026
- Promoted to Shift Manager due to strong performance, reliability, and leadership abilities.
- Led daily shift operations while ensuring excellent customer service and company standards were maintained.
- Supervised team members during busy shifts, fostering collaboration to enhance operational efficiency.
- Trained new employees on customer service and safety standards, ensuring adherence to workplace procedures.
- Handled cash transactions, register operations, and shift responsibilities.
- Resolved customer concerns professionally, contributing to a consistently positive customer experience.
- Assisted with inventory, cleanliness, and organization to support restaurant success.
Team Member
Popeyes Louisiana Kitchen LLC
Roanoke
07.2023 - 11.2024
- Assisted customers with orders, questions, and concerns while maintaining a positive attitude.
- Provided friendly and efficient customer service in a fast-paced environment.
- Processed customer transactions accurately using the register system.
- Collaborated with team members to efficiently complete daily tasks, ensuring timely service and customer satisfaction.
- Demonstrated reliability and teamwork while managing multiple responsibilities in a fast-paced environment.
- Maintained cleanliness, organization, and food safety standards.
Education
Associate of Science - Business Administration
Virginia Western Community College
Roanoke, VA06-2026
Skills
- Customer relations
- Retail Sales Support
- Cash handling
- Stocking & Merchandising
- Team leadership
- Time Management
- Fast-Paced Work Environments
- Store Organization
- Problem Solving
- Conflict Resolution
- Communication Skills
Timeline
Overnight Stocking Associate
Walmart
10.2025 - Current
Shift Manager
Popeyes Louisiana Kitchen LLC
11.2024 - 05.2026
Team Member
Popeyes Louisiana Kitchen LLC
07.2023 - 11.2024
Associate of Science - Business Administration
Virginia Western Community College