Alina Knicely
Dayton
Summary
Dedicated, attentive, and compassionate Medical Assistant with a strong desire to continuously improve skills and knowledge to deliver exceptional care to patients and collaborate effectively with healthcare teams. Deeply passionate about the field of healthcare and its invaluable impact on patients' lives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Shenandoah Valley Gastroenterology
Harrisonburg, VA
09.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Front Desk Roles, such as taking payments, insurance verification.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Obtained client medical history, medication information, symptoms, and allergies.
- Ensured accurate billing by diligently verifying insurance information for each patient visit.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
National Spine and Pain Centers
Harrisonburg
05.2022 - Current
- Knowledgeable of EMA and Centricity, Covermymeds, Sentara, ENVI, Bioventus, Merge, Epic, Revspring, My Qutenza Connect
- Rooming patients (taking vital signs, etc.)
- Assisting with procedures such as epidural injections, Medial Branch Blocks, Radiofrequency Ablations, steroid injections etc
- Guiding and handling of fluoroscopy and ultrasound
- Urine drug screens
- Stocking and ordering medical supplies
- Completion of lab orders for Merge and Lapcorp
- Checking patients in and out
- Answering phones, and voicemails
- Scheduling patients appointments for follow-ups and injections
- Ordering Gelsyn, Supartz, etc
- Ability to sterilize RFA probes/ work the autoclave
- Stocking/ Organizing
- Ability to perform Qutenza procedures
- Ordering medical supplies from Mkkeson and Medtronic
- Assist MD with SCS Trials and prior auths for SCS trials
- Scanning in insurance cards and verifying, taking copays, balances, etc
- Knowledge of Vitals and preparing patients for procedures
- Communication with patients, pharmacies, doctors, insurance coordinators
- Prior Authorizations for Qutenza, Gelsyn, Supartz, Synvisc Inj/Procedures
- Prior authorizations for medications through Covermymeds
- Prior Authorizations for Spinal Cord Stimulator Trials
- Ability to call Insurance companies and complete Prior Authorizations online
- Access and familiar w/Word, Powerpoint, Excel, Outlook
Registered Medical Assistant
Baystate Primary Care
11.2020 - 05.2022
- Taking vital signs, EKG's, POC, rooming patients, paperwork, Prior authorizations, scheduling, prep for pap smears
- Calling patients with results, etc
- Point of Cares include: pregnancy tests, blood glucose, hemoglobin A1c's, U/A, Urine Culture, Covid tests
- Administer immunizations
- Phlebotomy
- Insurance referrals
Pharmacy Technician
CVS Pharmacy
03.2019 - 11.2020
- Provide assistance to Pharmacists, perform tasks such as interacting with doctors and customers, preparing medicine, taking prescriptions, measuring medication (PRODUCTION), offering instructions, collecting payment, billing insurance, customer service
Crew Member
Dunkin Donuts
01.2017 - 01.2019
- Greeting customers, working registry, friendly service
- Fast pace service for making coffee and food
- Cash handling
- Communicative skills and working in fast paced environment
- Meeting customers needs
- Multitasking
Crew Member
Wendy's
01.2015 - 01.2017
- Greeting customers, working registers, providing friendly service
- Food preparations
- Cleaning
- Having positive attitude and being sensitive and meeting customers needs
- Ability to work on your feet for a long time
- Having effective communications skills
Education
High School Diploma -
Penn Foster High School
Registered Medical Assisting Certificate -
Holyoke Community College
Associates Degree - Foundations of Health Science
Holyoke Community College
Skills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Laboratory specimen collection
- Clinical documentation
- Phlebotomy techniques
- Patient scheduling
- Minor surgical assistance
- Preventive healthcare measures
- Patient assessments
- Insurance verification
- Vital sign monitoring
- Diagnostic testing assistance
- Medical records management
- Privacy and confidentiality
- Medical office procedures
- Healthcare billing
- Emergency response preparedness
- Medical terminology proficiency
- First aid and CPR
- Electronic health records management
- Clinical applications
Certification
- BLS CPR Certified, Unknown
- AMT RMA Exam, 09/08/20
Languages
Russian
Limited Working
Romanian
Full Professional
English
Full Professional
Timeline
Registered Medical Assistant
Shenandoah Valley Gastroenterology
09.2024 - Current
Medical Assistant
National Spine and Pain Centers
05.2022 - Current
Registered Medical Assistant
Baystate Primary Care
11.2020 - 05.2022
Pharmacy Technician
CVS Pharmacy
03.2019 - 11.2020
Crew Member
Dunkin Donuts
01.2017 - 01.2019
Crew Member
Wendy's
01.2015 - 01.2017
Registered Medical Assisting Certificate -
Holyoke Community College
Associates Degree - Foundations of Health Science
Holyoke Community College
High School Diploma -
Penn Foster High School