Alireza Tajeddin

• Ensured the safety and security of team members, guests, stores, distribution centers, and merchandise by utilizing preventive techniques.
• Maintained a comfortable, safe, and secure environment in both retail and distribution settings.
• Promoted a culture of mindfulness around safety and security, while preventing and responding to various incidents within the scope of responsibility.
• Protected the Target team, guests, property, and brand by managing evolving security risks.
• Supported Target’s Crisis & Threat Management, Preparedness & Continuity, Forensics, Intelligence, Physical Security & Safety, Executive Services, and Operations teams.

Maintained and recorded customer information in the database.

● Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.

● Worked well with automatic computer dialing and proprietary software to manage daily call loads.

● Handled inbound telephone calls from interested customers.

● Collaborated with management to resolve concerns and problem calls.

● Resolved customer complaints by escalating calls to proper department.

● Set up new accounts and listed personal, demographic and payment information in system.

● Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.

● Presented accurate information about membership details and purchase advantages.

● Achieved established sales targets by generating new customer accounts.

● Developed new leads each day at or above quotas.

● Followed up on sales leads through outbound calling.

● Networked to build client base and promote products to new and existing clients.

● Generated sales by prospecting leads, cold calling and negotiating advantageous deals.

Greeted and directed customers.

● Provided accurate information (e.g. product features, pricing and after-sales services)

● Answered customers' questions about specific products/services.

● Conducted price and feature comparisons to facilitate purchasing.

● Cross-sold products

● Ensured racks were fully stocked

● Processed returns of merchandise

● Coordinated with the Retail Sales Representatives to provide excellent customer service

(especially during peak times)

● Informed customers about discounts and special offers

● Shared customer feedback with the Store Manager

● Stayed up-to-date with new products/services