Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALISEA BERRY

Richmond

Summary

Property management professional with over 6 years of experience in enhancing property performance and tenant satisfaction. Expertise in optimizing operational processes to drive profitability and deliver exceptional service. Authorized to work in the US for any employer and open to relocation.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

Chester Village Sr Apartments
02.2017 - Current
  • Oversaw toll collection processes to ensure adherence to accurate auditing practices.
  • Engaged with state police to secure cash handling during collections.
  • Managed administrative tasks for leasing and property oversight of 162 units.
  • Directed operations of 162 units, focusing on market engagement and tax credit optimization.
  • Utilized RealPage and Yardi systems to enhance property management efficiency.
  • Conducted property tours for potential renters to effectively showcase offerings.
  • Administered tax credit files for properties, ensuring compliance with standards.
  • Applied Yardi CRM knowledge to strengthen tenant relations and improve workflows.

Property Manager

Walnut Hill Apartments
11.2024 - 07.2025
  • Managed 109 inbound and outbound calls daily, ensuring effective communication.
  • Conducted tours, processed applications, and updated screenings for renewals.
  • Oversaw remote customer service operations to maintain high satisfaction levels.
  • Led team management initiatives to improve performance and foster collaboration.
  • Ensured compliance with tax credit and HUD housing regulations across 168 units.

Property Manager

Career Strategies Inc
11.2023 - 06.2024
  • Month end reports for a tax credit property with 234 units.
  • Weekly reports, filing UD’s on delinquent tenants.
  • Quarterly inspections, invoices, rent roll.
  • Create yearly budget.
  • Experience in Yardi, Onsite, Entrada, Real Page, CRM.

Administrative Assistant (Admin Assistant)

Pennsylvania Homecare Association
04.2021 - 11.2023
  • Implemented new filing system that reduced search time by 30%.
  • Organized and maintained corporate events calendar, ensuring on-time scheduling and execution.
  • Improved office efficiency by introducing automated workflow processes, reducing task completion time by 25%.
  • Researched changes in loan programs and updated loan officers on new regulations.
  • Assisted mortgage loan officers in the processing of FHA, VA, and conventional loan applications.
  • Verified loan applicants’ income, assets, and credit histories.
  • Conducted loan interviews and provided loan applicants with information on mortgage products.
  • Filed Applications for Homeowner Assistance Funding.
  • Utilized knowledge of loan products, credit scoring, and underwriting guidelines to accurately assess applicants.
  • Developed and maintained positive relationships with loan applicants to ensure a positive customer service experience.
  • Participated in industry events and seminars to stay up-to-date on industry changes.
  • Developed and maintained relationships with lenders to ensure timely processing of loans.

Assistant Property Manager

Manor Green Apartments
04.2020 - 11.2023
  • Managed 232 units, ensuring compliance with lease agreements and resident satisfaction.
  • Conducted property tours, showcasing amenities to prospective tenants.
  • Executed outbound calls to provide timely updates and essential notices.
  • Filed evictions while maintaining understanding of Section 8 and tax credit regulations.
  • Collaborated with vendors and contractors to coordinate maintenance tasks efficiently.
  • Maintained accurate records of maintenance orders to track progress.
  • Facilitated communication with residents to enhance their leasing experience throughout the term.
  • Coordinated inspections in partnership with social workers for HUD and Section 8 compliance.

Education

Bachelors - Psychology

Walden University
MI
08.2025

Associate - Medical Assisting

Bryant & Stratton College
Richmond, VA
12.2020

Skills

  • Budget management
  • Customer service and relations
  • Real estate expertise
  • Corporate law knowledge
  • On-site property management
  • Yardi software proficiency
  • Entarta familiarity
  • Fair housing certification
  • Assistant property manager experience
  • Microsoft Office suite
  • Outbound sales strategies
  • Fair housing regulations knowledge
  • Sales and leasing skills
  • Tax credit program experience
  • Call center operations
  • Multitasking abilities
  • Maintenance coordination
  • Document management skills
  • Knock software knowledge
  • Microsoft Excel proficiency

Certification

Certified Apartment Manager (CCMA)

Timeline

Property Manager

Walnut Hill Apartments
11.2024 - 07.2025

Property Manager

Career Strategies Inc
11.2023 - 06.2024

Administrative Assistant (Admin Assistant)

Pennsylvania Homecare Association
04.2021 - 11.2023

Assistant Property Manager

Manor Green Apartments
04.2020 - 11.2023

Assistant Property Manager

Chester Village Sr Apartments
02.2017 - Current

Bachelors - Psychology

Walden University

Associate - Medical Assisting

Bryant & Stratton College

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ALISEA BERRY