Summary
Overview
Work History
Skills
Timeline
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Alisha Vaughn

Martinsville

Summary

Proven to enhance operational efficiency and customer satisfaction, I leveraged skills in product packaging and exceptional time management at Radial Warehouse. Adept at streamlining processes and fostering team collaboration, I consistently met tight deadlines, significantly improving order accuracy and productivity. My commitment to quality and ability to quickly adapt are assets to any employer seeking reliability and improved service delivery.

Overview

17
17
years of professional experience

Work History

Picker Packer

Radial Warehouse
12.2024 - 12.2024
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Caregiver

Public Partnerships
06.2012 - 12.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Warehouse Worker

Debbie's Staffing
01.2014 - 12.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Customer Service Representative

Results Companies
02.2015 - 09.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Food Preparation Worker

Burger King
06.2008 - 11.2011
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work areas between preparing foods, ensuring cleanliness.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Performed advance prepping of produce to streamline food preparation.
  • Organized and re-stocked various stations and self-service items.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
  • Trained new staff on food preparation and safety procedures.

Skills

  • Product packaging
  • Order picking
  • Warehouse safety
  • Time management
  • Labeling and tagging
  • Shipping and receiving
  • Box building and packing
  • Barcode scanning
  • Quick learner
  • Dependable and reliable
  • Customer service
  • Motivated team player
  • Goal setting and prioritization

Timeline

Picker Packer

Radial Warehouse
12.2024 - 12.2024

Customer Service Representative

Results Companies
02.2015 - 09.2017

Warehouse Worker

Debbie's Staffing
01.2014 - 12.2019

Caregiver

Public Partnerships
06.2012 - 12.2023

Food Preparation Worker

Burger King
06.2008 - 11.2011

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Alisha Vaughn