Alison Baires
Alexandria,VA
Summary
With experience in client service and financial operations at Wheaton Services, I am skilled in cash management, bookkeeping, and enhancing customer satisfaction. I've successfully supervised staff and ensured smooth daily operations, focusing on accuracy and efficiency during closing procedures. Now, I’m excited to apply my skills and passion to new opportunities and contribute to future success.
Overview
6
6
years of professional experience
Work History
Associate
Wheaton Services
07.2020 - Current
- Processed customer transactions promptly, minimizing wait times.
- Handled cash and balanced cash drawer to manage and settle register.
- Answered customer inquiries regarding account balances, transaction history, services charges.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Identified counterfeits, suspicious activity or potential red flag transactions and immediately reported to supervisor.
- In charge of opening and closing store.
- Distributed supplies between locations (cash, checks, office supplies)
- Supply stores with needed office supplies
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Completed data entry tasks with accuracy and efficiency.
- Updated and maintained customer information, documents and records.
Sales Associate
Metropcs Authorized Dealer
06.2019 - 06.2020
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Journey's Shoes
12.2018 - 06.2019
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Thomas A. Edison High School
Alexandria, VA06-2021
Skills
- Bookkeeping
- Communication
- Cash/Check Handling
- Multitasking and organization
- Closing oversight
- Employee supervision
- Customer relations
Languages
Spanish
Native or Bilingual
Timeline
Associate
Wheaton Services
07.2020 - Current
Sales Associate
Metropcs Authorized Dealer
06.2019 - 06.2020
Sales Associate
Journey's Shoes
12.2018 - 06.2019
High School Diploma -
Thomas A. Edison High School
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