Allison Hall
Warrenton
Summary
Dynamic, personable,and diligent Shift Supervisor seeking a position in which my communication skills combined with my problem solving and relationship-building skills can be useful in serving customers and employees. Capable of handling multiple tasks while keeping focus on the customers and maintaining satisfaction. Offers strong attention to detail, extensive visualization skills and excellent knowledge of running reports, scheduling, meetings, and motivating by example.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
01.2022 - Current
- Opened and closed the store.
- Delivered personalized customer service by providing individualized beverage and food product up to standard.
- Handled cash and stored profit including daily deposits, safe and till management and cash register transactions.
- Recorded daily sales and transactions analysis including sale targets, food sales and labor forecasts.
- Kept store and operations well above health code standards as well as doing equipment maintenance one a week during clean play.
- Helped establish par levels for all store inventory.
- Completed daily inventory of store items against set pars, and weekly counts involving the entire store inventory vs. set pars.
- Completed daily and weekly orders based on forecasted sales and inventory pars to include all retail supplies, beverage components, cleaning products and paper/plastic products.
Barista
Starbucks
03.2021 - 12.2021
- Managed daily inventory, ensuring optimal stock levels for seamless operations.
- Crafted high-quality espresso beverages while maintaining consistency and presentation standards.
- Implemented improvements to enhance workflow efficiency during peak hours.
- Executed seasonal beverage promotions to attract new customers.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, and seating areas daily.
- Promoted additional items with beverages, increasing store sales.
- Curated a good rapport with store regulars.
Cafe Associate
Covert Cafe
05.2019 - 01.2021
- Processed customer payments quickly and returned exact change and receipts.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Kept stations stocked and ready for use to maximize productivity.
- Executed proper techniques when preparing menu item ingredients.
- Adhered to all regulatory standards regarding safe and sanitary food prep.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Made all meals in accordance with company standards and requirements.
Education
Associate of Arts - English
Southeastern University
Lakeland, FL05-2020
Skills
- Workplace safety
- Inventory management
- Problem-solving
- Team collaboration and leadership
- Certified Starbucks Coffee Master as of 2023
- Cash handling expertise
- Staff motivation
- Schedule management
Timeline
Shift Supervisor
Starbucks
01.2022 - Current
Barista
Starbucks
03.2021 - 12.2021
Cafe Associate
Covert Cafe
05.2019 - 01.2021
Associate of Arts - English
Southeastern University
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