Summary
Education
Overview
Work History
Skills
Languages
Personal Information
Timeline
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Allyson Griffith

Glen Allen

Summary

Dynamic professional with a proven track record in the workplace adept in service standard compliance and fostering customer relationships. Excelled in resolving customer complaints with empathy, boosting loyalty. Skilled in Microsoft Excel and administrative support, consistently delivering beyond expectations.

Education

Associates Baking And Pastry Arts - Baking And Pastry Arts

The Art Institute of Dallas
05.2012

Overview

11
11
years of professional experience

Work History

PIC

Virginia Carduovascular Specialist
11.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Customer Service Representative

Woops
04.2019 - 07.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Baker

Carlo’s Bakeshop
06.2018 - 07.2019
  • Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.

Sales Associate

Frost Cupcake Shop
03.2014 - 07.2018
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Skills

  • Service standard compliance
  • Report preparation
  • Problem Solving
  • Administrative support
  • Team work
  • Reliability
  • Computer Knowledge
  • Microsoft
  • Excel

Languages

English
Native or Bilingual

Personal Information

Title: Administrative Associate

Timeline

PIC

Virginia Carduovascular Specialist
11.2024 - Current

Customer Service Representative

Woops
04.2019 - 07.2020

Baker

Carlo’s Bakeshop
06.2018 - 07.2019

Sales Associate

Frost Cupcake Shop
03.2014 - 07.2018

Associates Baking And Pastry Arts - Baking And Pastry Arts

The Art Institute of Dallas

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Allyson Griffith